IT HAM Tracking Virtual Assets and VDI sessions in ServiceNow

ThaTexan
Giga Contributor

I'm reaching out to the community to see if anyone in Hardware Asset Management has experience or advice on how we can ITAM to track virtual assets and VDI sessions in ServiceNow. With so many things going to the cloud and having offshore employees, I'm looking to add value to the HAM team for virtual assets.

 

 

2 REPLIES 2

Jen Wenrick1
Tera Contributor

I have the same question.  What are the suggestions / options / recommended best practices?

abhishekvar
ServiceNow Employee
ServiceNow Employee

did u try using cmdb_ci_vm_instance  for virtual assets?