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List of all ServiceNow task types

JenOn
Tera Contributor

Is there a master list of all types of Tasks that can be generated for any given module? 

 

For example, we're working on implementing HAM (Hardware Asset Management) and I wanted to document all different types of tasks that can be generated by HAM.  Providing our technical teams instructions on how to process any record type assigned to them.  

 

Thanks in advance!

1 ACCEPTED SOLUTION

Mathew Hillyard
Mega Sage

Hi @JenOn 

This information is normally contained within the "Installed with" or sometime the "Reference" section in the ServiceNow Docs site for the application. For HAM, this is Hardware Asset Management Reference.

You many also want to review the Installed with Asset Management, Installed with Hardware Asset Management, and Installed with Model Management pages.

 

From each page, scroll to the Tables section for all tables installed. This section contains all the other artifacts as well so is a handy guide to what's behind the application.

View solution in original post

2 REPLIES 2

Amarjeet Pal
Kilo Sage
Kilo Sage

Hello @JenOn ,

From top of my mind , I can think of :
Procurement Tasks
Receiving and Inventory Tasks
Deployment Tasks

Maintenance Tasks

Audit and Compliance Tasks
Retirement and Disposal Tasks

Asset reclamation task

Thanks

Amarjeet Pal

Advania UK

Mathew Hillyard
Mega Sage

Hi @JenOn 

This information is normally contained within the "Installed with" or sometime the "Reference" section in the ServiceNow Docs site for the application. For HAM, this is Hardware Asset Management Reference.

You many also want to review the Installed with Asset Management, Installed with Hardware Asset Management, and Installed with Model Management pages.

 

From each page, scroll to the Tables section for all tables installed. This section contains all the other artifacts as well so is a handy guide to what's behind the application.