list of all the roles that are available as part of the basic ITAM (from ITSM suite)

Dharsaan-K
Tera Contributor

Hi,

Can anyone  list of all the roles that are available as part of the basic ITAM (from ITSM suite)

1 ACCEPTED SOLUTION

Ashok Sasidhara
Tera Sage
Tera Sage

The key roles are asset, inventory_admin, inventory_user and sam. These are described in the following URL:

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/asset-management/referenc...

 

Category_manager and model_manager are other relevant roles which are described below:

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/asset-management/concept/...

 

Procurement roles described below are also important:

https://docs.servicenow.com/bundle/utah-it-asset-management/page/product/procurement/reference/r_Pro...

 

If this has answered your query, please click helpful and also accept solution to close the thread.

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1 REPLY 1

Ashok Sasidhara
Tera Sage
Tera Sage

The key roles are asset, inventory_admin, inventory_user and sam. These are described in the following URL:

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/asset-management/referenc...

 

Category_manager and model_manager are other relevant roles which are described below:

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/asset-management/concept/...

 

Procurement roles described below are also important:

https://docs.servicenow.com/bundle/utah-it-asset-management/page/product/procurement/reference/r_Pro...

 

If this has answered your query, please click helpful and also accept solution to close the thread.