Mobile Barcode Scanning
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11-22-2023 09:38 PM
Hi All,
I need inputs on mobile barcode scanning capability in mobile application.
As per my understanding HAM Pro module provides asset scan/create capability in Agent mobile application and NOW mobile application.
I want to confirm if ServiceNow has started giving mobile app barcode scanning feature with ITSM (base asset management) even without HAM Pro from Vancouver onwards?
Kindly help me understand this
#ITSM #Assetmanagement
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11-22-2023 10:36 PM
the capability of bar code scanning is a native and not dependent on a certain module like HAM Pro. You can customize your mobile app if required to enable bar code scanning.
Please refer to the following question and its answer to accomplish that: https://www.servicenow.com/community/mobile-apps-platform-forum/enabling-barcode-scanning-in-mobile-...
Maik
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11-23-2023 09:41 AM
Is it possible to use a scanner for expected assets in Audit? Also for Disposal?