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Mobile Barcode Scanning

Vaibhav Sharma1
Tera Contributor

‎11-22-2023 09:38 PM

Hi All,

 

I need inputs on mobile barcode scanning capability in mobile application.

 

As per my understanding HAM Pro module provides asset scan/create capability in Agent mobile application and NOW mobile application.

 

I want to confirm if ServiceNow has started giving mobile app barcode scanning feature with ITSM (base asset management) even without HAM Pro from Vancouver onwards?

 

Kindly help me understand this

 

#ITSM #Assetmanagement

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Maik Skoddow
Tera Patron

‎11-22-2023 10:36 PM

Hi @Vaibhav Sharma1 

 

the capability of bar code scanning is a native and not dependent on a certain module like HAM Pro. You can customize your mobile app if required to enable bar code scanning.

Please refer to the following question and its answer to accomplish that: https://www.servicenow.com/community/mobile-apps-platform-forum/enabling-barcode-scanning-in-mobile-...

 

Maik

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Rob28
Tera Contributor

‎11-23-2023 09:41 AM

Is it possible to use a scanner for expected assets in Audit?  Also for Disposal?

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