Model category is not updated in asset

[Vengadeshgiri]

Hello All,

For some of the assets model category is not updated ,even though model contains the model category and all the classes seems perfect 

Does anyone have any idea?

[Vishal Jaswal]

Hello @Vengadeshgiri 

Run below background script on such single asset record or all to find out whether they are actually empty/null or not:

var grAlmAsset = new GlideRecord('alm_asset');
if(grAlmAsset.get('sys_id')){
	gs.print('Model Category Sys_Id: ' + grAlmAsset.getValue('model_category') + ' || Model Category Name: ' + grAlmAsset.getDisplayValue('model_category'));
}

I would request you to look at the dictionary entry to understand Model Category field better.