New Hardware Asset creates a CI in operational status of Operational instead of Received.
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2 hours ago
I imported 35 new UPS assets into alm_hardware. The corresponding UPS CIs were all created with Operational Status = Operational. The desired Operational Status is Received.
When I performed this task six months ago, the UPS CIs were created with the correct Operational Status of Received. I don't know what changed, nor how to ensure that subsequent imports will reflect the correct Operational Status.
The import spreadsheet contains these fields:
- Model Category
- Serial Number
- Stockroom
- Owned By
- Location
- Manufacturer
- Model
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