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New Hardware Asset creates a CI in operational status of Operational instead of Received.

Bobby Campbell
Kilo Sage

I imported 35 new UPS assets into alm_hardware.  The corresponding UPS CIs were all created with Operational Status = Operational.  The desired Operational Status is Received.

 

When I performed this task six months ago, the UPS CIs were created with the correct Operational Status of Received.  I don't know what changed, nor how to ensure that subsequent imports will reflect the correct Operational Status.

 

The import spreadsheet contains these fields:

  • Model Category
  • Serial Number
  • Stockroom
  • Owned By
  • Location
  • Manufacturer
  • Model
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