On-demand Course Hardware Asset Management (HAM) Simulator (Vancouver)

[Angelo Cortesi]

Hi, I need a help please to complete this task in nowlearning (in attach).  Can you give me a tip pls?   I´m not able to select any model because the field is empty. On other hand, I can see this Samsung SyncMaster 22" Class BackLight LED listed by model table.   

1. Transfer the Consumable stock record from the Asset Simulator stockroom using the below values:

To Stockroom: San Diego Border - Pickup/Dropoff

2. Create a Transfer Order Line for the transfer order you just created using the below values:

Model: Samsung SyncMaster 22" Class BackLight LED
Quantity Requested: 9

3. As the Inventory User you created earlier, complete the transfer order steps and receive the items, but do not mark them as delivered.

Thank you!

[raj12345]

• Navigate to the Transfer Order Line:

  • Access the Transfer Order Line section within ServiceNow.

• Create a New Order Line:

  • Click on the New button to create a new transfer order line.
  • Fill in the required fields as per the business requirements:
    • From: Select Asset Simulator Stockroom.
    • To: Select San Diego Border - Pickup/Dropoff.

• Save the Transfer Order Line:

  • After filling in the required details, click on Save to record the transfer order line.

• Monitor Related Transfer Order Line Tasks:

  • Once the order line is saved, review the Transfer Order Line Task related list associated with the order line.

• Close the First Task:

  • Open the first Transfer Order Line Task and close it by updating its status to Closed.

• Second Task Generation:

  • Upon closing the first task, ServiceNow will automatically generate a second task related to the transfer order.

• Continue Closing Tasks:

  • Proceed to close each subsequent task as it gets generated, ensuring all tasks are completed until the process is fully executed.
    Following above approach You will be able to Perform the task
    Regards,
    Devansh Singh

[reshmakore]

Hello,

Step 1: Create a Consumable Record

1. Navigate to: Consumable > Create New

2. Enter the following details:

   • Model Category: Monitor

   • Model: Samsung SyncMaster 22" Class BackLight LED

   • Stockroom: San Diego Border - Pickup/Dropoff

3. Click Submit.

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Step 2: Create a Transfer Order

1. Navigate to: Inventory > Transfer Order > Create New

2. Fill in the following:

   • From Stockroom: Asset Simulator Stockroom

   • To Stockroom: San Diego Border - Pickup/Dropoff

3. Click Save .

---

Step 3: Create a Transfer Order Line

1. In the Related Links section of the Transfer Order, click New under Transfer Order Lines.

2. Fill in the following:

   • Model: Samsung SyncMaster 22" Class BackLight LED

   • Quantity Requested: 9

3. Click Save.

---

Step 4: Close the Transfer Order Line Task

1. Open the generated Transfer Order Line Task.

2. Click on Close Task.

3. Continue and confirm to close the task.

Follow the above steps to complate the task 

Regards,

Reshma Kore.