Validation issues with creating fixed assets in Hardware Asset Management (HAM) Simulator

[KBozukova]

Hello,

I'm currently working through the Hardware Asset Management (HAM) Simulator (Vancouver) and I've run across a problem with validating the final task. I have completed all the steps as described in the Create a fixed asset (V) task, but when I validate I get an error message that I haven't associated the correct assets. 

I've checked the numbers several time. I've also tried to switch between application scopes to see if this was the source of the problem. Has anyone else had that problem? How were you able to resolve it?

Thank you in advance.

[Amarjeet Pal]

Hello @KBozukova ,

Please share the screenshot.

Thanks

Amarjeet Pal

[Amarjeet Pal]

Hello @KBozukova ,

Raise a request with Now learning team , they will solve it. The team helped me .

Please find the below link to raise the request on Now Learning:
https://nowlearning.servicenow.com/lxp?id=sc_cat_item&sys_id=9fb74cb41ba57d10076274ce034bcb99&syspar...

Please mark helpful to all my responses.

Thanks

Amarjeet Pal

Advania UK

[KBozukova]

Hello,

That form triggers an automated message and an auto-close on the request, regardless of whether this is resolved or not. The instruction is the same as the one on the auto-support chat. 

[Amarjeet Pal · Accepted solution]

Hello @KBozukova 

Please raise a case with ServiceNow learning team . They will sort the issue . There is a help button on the home page on the left hand side. Please raise a case and it will be sorted overnight .

Once helpful given , please don’t remove it . Thanks please mark all my responses helpful. 

Thanks

Amarjeet Pal