Prevent the CMDB from updating the alm hardware table upon insert or update

TylerJ333505898
Tera Contributor

Currently we are trying to auto import data via the Qualys service graph plugin. This plugin auto updates the alm hardware table but our organization wants this to be isolated at this time. is there a way to prevent anything but a manual update from making changes to the alm_hardware table or to at least prevent cmdb_ci changes to affect this table? 

1 ACCEPTED SOLUTION

 

Hello @TylerJ333505898 

Business Rule "Create Asset on insert" ends up updating the alm_hardware table that is why updated by is system:

VishalJaswal_1-1744040447863.png

 


Hope that helps!

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5 REPLIES 5

Robbie
Kilo Patron
Kilo Patron

Hi @TylerJ333505898,

 

Depending what's been configured on your instance, there are a number of Business Rules which you may have to review as listed below.

Out of interest, are you leveraging transform maps? If so, there is a checkbox labelled 'Run transform maps' which you may want to uncheck to isolate for this process.

  • 'Create Asset on insert' (On insert of CI)

  • 'Create asset on model change' (Change of CI)
  • 'Update Asset fields on change' (Change of CI)

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Thanks, Robbie