Pull model and warranty details from Dell and Lenovo site

[Amit_H]

Hi Community,

I have requirement to pull model and warranty information from dell and lenovo as soon as asset got created in ServiceNow. It should check monthly for warranty.

[Runjay Patel · Accepted solution]

Hi @Amit ,

Yes, you can pull model and warranty information from those sites. You need to invoke API to get those details.

For monthly check you can create a schedule job to invoke API.

In you code check the manufacturer if manufacturer is Dell then call Dell API else you can lenovo one.

Few links for your reference.

https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/hardware-asset-management...

https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/hardware-asset-management...

https://www.servicenow.com/community/developer-articles/rest-integration-with-dell-tech-direct/ta-p/...

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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[Runjay Patel · Accepted solution]

Hi @Amit ,

Yes, you can pull model and warranty information from those sites. You need to invoke API to get those details.

For monthly check you can create a schedule job to invoke API.

In you code check the manufacturer if manufacturer is Dell then call Dell API else you can lenovo one.

Few links for your reference.

https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/hardware-asset-management...

https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/hardware-asset-management...

https://www.servicenow.com/community/developer-articles/rest-integration-with-dell-tech-direct/ta-p/...

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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[Amit_H]

Hi @Runjay Patel ,

Could you please help me with script to configure API or any step by step guide to do so.

[Runjay Patel · Accepted solution]

Hi @Amit_H ,

That will take lots of time. Link given in above reply have almost all information to set your API. You can also look this video, in this i have explained REST API configuration right from scratch. 

https://www.youtube.com/watch?v=Nm-niuGXaww&t=2081s&ab_channel=ServiceNowWithRunjay

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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[Amit_H]

Thanks for the help.