Reference field is showing empty but sys_id is present.

[Twinkle S]

Hi all,

On the record there exist field: model. Which when i set from script doesnt display the value and shows empty record . But when i try to see model's value, it has sysid .I tried checking the display value and dictionary override, no issue from that front.

Any leads?

Regards

Twinkle 

[Mohith Devatte]

hello @Twinkle S ,

So field which is set to display true has a value or empty value ?

[Twinkle S]

Hi Mohith,

Field which is set to display true is display_name  and it has value in it.

[Samaksh Wani]

Hello @Twinkle S 

You should use :-

alert(g_form.getDisplayValue('model'))

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

Regards,

Samaksh

[Twinkle S · Accepted solution]

Just solved it.

It was not taking the right sys_id  which should belong to the cmdb_model table.

Thank you