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Servicenow HAM

Hello Team,I recently had an interview for a ServiceNow HAM (Hardware Asset Management) position, and the interviewer asked me a question that I was unable to answer:When we create a consumable assetwhen we manually create a CI in ServiceNow,what are...

Mark Wood by Tera Contributor
  • 252 Views
  • 1 replies
  • 0 helpfuls

please provide me below code in clientscript runnable

(function executeRule(g_form, g_user, g_scratchpad) {var oldValue = g_form.getOldValue('state');g_form.showFieldMsg('state', 'Previous state was: ' + oldValue, 'info');})(g_form, g_user, g_scratchpad);

TanujB by Tera Contributor
  • 229 Views
  • 3 replies
  • 0 helpfuls

Duplicate Models creating through Discovery

I am facing and issue where Model is already been created in cmdb_hardware_product_model but when discovery runs it creates a new model. If the Model still exists it creates as new one. Please can someone help as to how can i remediate this issue.

kalpeshjath by Tera Contributor
  • 133 Views
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HAM Request System

Hi There, I've been looking at our own system for logging requests etc and I'm wondering what way does everyone else handle requests in the system for ham related activities?  Initially we were just going to use incidents to the corresponding class o...

GChat by Tera Contributor
  • 372 Views
  • 5 replies
  • 0 helpfuls

特定のビューにだけフィルターをかける方法

テーブルのリスト画面で特定のビューにだけフィルターをデフォルトで設定する方法を教えていただきたいです。 I would like to know how to set a filter by default only for a specific view in the list of tables screen!

SotaT by Tera Contributor
  • 619 Views
  • 2 replies
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Service now integration

Good day all,I am new to ServiceNow and started courses in the servicenow university.It appears we are going to use servicenow as our asset management platform in the future. I am the Hardware Asset Manager and am looking for relevant modules to take...

carstengies by Giga Contributor
  • 231 Views
  • 1 replies
  • 0 helpfuls

Asset Attestation

Is the new Asset Attestation feature, which is part of HAM, available for other model categories in the Enterprise Asset workspace? https://www.servicenow.com/community/ham-blog/what-s-new-in-yokohama-release-for-hardware-asset-management/ba-p/315253...

IT Assets in the Hardware Database

Hi What is the correct OOB business rule for updating assets & CI in service now  For exampleAsset is scanned into the Stockroom - Asset State is Stock Room - should the CI auto change to Non Operational ? Asset is then taken out of stockroom - assig...

Data transfer from Apple Android Platform to ServiceNow

I am looking for a solution to transfer data from Apple/Android Platform like ABM to ServiceNow.The challenge is, this needs to be done without an MDM tool in place. Can someone suggest if it is possible for a direct data transfer from Apple/Android ...

Test3456789 by Giga Contributor
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  • 2 replies
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Resolved! HARDWARE ASSET AUDIT RECORD

We have created a Hardware Asset Audit Record for the stockroom audit. However, I noticed that no records are displayed under the Expected Assets tab after creating the audit.Should the assets assigned to that stockroom automatically populate and app...