regarding flow designer

shreya_3009
ServiceNow Employee
ServiceNow Employee

my task is to edit the flow designer, where if the requestor is president then the approvals should reduce to 2(hr and manager).In the present flow when someone raises a request, it goest to hr first then manager and then managers manager.so basically if president raises a request first level hr should remain same and then it should go to manager (no managers manager approval is required). In the flow, approval set is present in the approval section.how can i complete my task?how can i add the conditions?or should i change any code?

 

7 REPLIES 7

Anand2799
Giga Guru

Hi @shreya_3009 ,

 

Could you provide some more details about approval set? Is this a custom action or subflow?

 

Thanks

Anand

its a sub flow,we are just giving the sys id of the approval set

 

in the approval set,first,second and third level approvals are managed using the scripting