Standard Hardware Asset Request - How to find associated asset(s)?
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yesterday
I'm new to HAM and am trying to understand the request process a bit more. When using the OOTB Standard Hardware Asset Request flow, everything seems to work as intended but how do you find what asset is assigned to that RITM? For example, I request a laptop and it was sourced from stock and confirmed via stage/consume asset task. A catalog task is created to deploy the task but how would the person who owns that task find the asset that needs to be deployed? The configuration item field on both sc_task and sc_req_item is empty and the related list for Asset is empty. So, where is this information stored? How does the deployment owner find the asset(s) that need to be deployed?
