Hardware asset management key tables
Introduction
This document covers some of the key ServiceNow hardware asset management tables along with their screenshots and data models
These tables play a key role in implementation of HAM solution.
These data models are created based on Xanadu version of ServiceNow.
Some of the images are doesnt render in word due to the size of those images, hence a link to high resolution images is provided here anilvaranasi/AwesomeNowScopedAppDesign: Provides design details of ServiceNow scoped apps
Table1: HAM Resource Categories
HAM resource category table references sys trigger table.
HAM Resource Categories | ServiceNow
Table2: Asset (alm_asset)
Table3: Hardware Model(cmdb_hardware_product_model)
Table4: Service Catalog item
Table5: Vendor catalog item (pc_vendor_cat_item)
Table6: Request, Requested item, catalog task
Table7: Stockrooms
Table8: Consumables (alm_consumable)
Table9: Expense lines (fm_expense_line)
Table9: Transfer Order (alm_transfer_order)
Table10: Transfer Order Lines (alm_transfer_order_line), Transfer Order Line task (alm_transfer_order_line_task)
Table11: Stock Rules (alm_stock_rule)
Table12: Stock orders (sc_req_item)
Table13: Subscription Contract (ast_contract)
Table14: Assets covered (clm_m2m_contract_asset)
Table15: Contract Rate card(fm_contract_rate_card)
Table16: Deprecation (cmdb_depreciation)
Table17: Fixed asset (alm_fixed_assets)
All together
High resolution images for data models are available anilvaranasi/AwesomeNowScopedAppDesign: Provides design details of ServiceNow scoped apps
