NEED ROLE FOR ASSET SWAP IN HAM PRO

[sathish prem]

i NEED TO KNOW THE ROLE REQUIRED TO PERFORM ASSET SWAP(HAM PRO) IN INCIDENT TICKET. RIGHT NOW ONLY ADMIN CAN DO THIS TASK. ALM_ASSET ROLE IS NOT WORKING. DO YOU ANY ONE WHAY IS THE ROLE REQUIRED TO PERFORM ASSET SWAP IN INCIDENT TICKET.

[shun6]

@sathish prem 

I think that "itil" role is required to perform asset swap at incident record.

Capture information on affected configuration items in an incident