SLA notification flow designer 75%

yardenKrispel
Tera Contributor

 hi , how i do SLA notification flow designer 75%  ?

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2 REPLIES 2

Astik Thombare
Tera Sage

Hi @yardenKrispel ,

 

There is a default flow in flow designer named 'Default SLA Flow' in which steps have been implemented to trigger notifications when the SLA reaches 75%.

 

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Please mark  Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on its impact.

 

Regards,

Astik Thombare

 

how i do the if? you can open that i look

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