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No data is getting displayed in asset performance dashboard in HAM workspace

kiran kumar m1
Tera Contributor

kirankumarm1_0-1770816902140.png

No data is getting displayed in asset performance dashboard in HAM workspace ? Anyone faced this issue ?

 

2 REPLIES 2

HarshiniReddy
Tera Contributor

Hi @kiran kumar m1 ,

As per my understanding, the model categories you want to display in the Asset Performance tab need to be added to the KPI configuration, as shown below. try doing this.

HarshiniReddy_0-1770819041503.png

HarshiniReddy_1-1770819388068.png

 

Tanushree Maiti
Tera Patron

Hi Kiran,

Check whether you have sn_hamp.ham_user role.

 

Ref: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/installed-with-ham.h...

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti