Innovating Safety, Ensuring Health: Transforming the Workplace with ServiceNow Health & Safety

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When you think about workplace safety, what comes to mind? A fire drill? A wet floor sign? Maybe a monthly safety meeting where someone reads off procedures from a binder written ten years ago?

Let’s be honest: the way many organizations handle health and safety today is outdated, fragmented, and—frankly—ineffective.

But what if health and safety wasn’t just about preventing accidents after they happen? What if it was about proactive intelligence, smart automation, and real-time data that actually helps keep people safe before something goes wrong?

That’s exactly what the ServiceNow Health and Safety application delivers.

So What Is Health and Safety on ServiceNow?

The Health and Safety app on the ServiceNow platform is more than a digital clipboard or a basic incident tracker. It’s a unified solution designed to ensure safe, healthy working conditions for every employee—no matter the industry or environment.

Whether it’s an injury on a manufacturing floor, an anonymous misconduct report in a hospital, or a technician logging an incident from a remote wind farm, this application brings real-time intelligence, automated workflows, and actionable data into one place.

Let’s break that down.

Outdated Tools Are Hurting Your People (and Your Bottom Line)

Most companies still use six or more systems—or worse, paper—to manage workplace safety. The result? Data silos. Repeated effort. Slower response times. Bad decisions. And more injuries.

This outdated approach is inefficient. ServiceNow Health and Safety brings all those systems together into one centralized platform. Incidents. Observations. Permits. Inspections. Risk assessments. OSHA reports. It's all connected.

And when everything’s connected, you don’t just react—you prevent.

From Injury to Action in Minutes, Not Days

Let’s walk through some real-world scenarios where this solution truly shines.

• A field technician gets injured near a wind turbine. Using their phone, they snap a photo, log the injury, and use geolocation to file a report. The supervisor is notified, root cause analysis kicks off, and OSHA logs are populated with a click of a button.
• A warehouse employee nearly trips on a loose cable. It’s logged as a near miss, triggering a site inspection, a risk assessment, and immediate corrective actions—all within a single system.
• A healthcare worker witnesses misconduct but fears retaliation. They file an anonymous report through the platform. It’s tracked securely, actions are taken, and documentation is stored—no paper trail, no fear.
• An insurance adjuster gets bitten by a stray dog while inspecting storm damage. The incident is logged. A workers’ comp case is opened. Costs, photos, recovery tracking—it’s all captured instantly.
• A factory worker raises a concern about dangerously high noise levels. An incident is logged, AI-powered assistant suggests corrective actions, ServiceNow generates an exposure report, and triggers notifications to all impacted staff.

This isn’t science fiction. It’s happening now.

AI-Powered Safety: Smarter, Faster, Safer

What makes this platform especially powerful is the built-in AI and automation. Need help determining next steps? The system can recommend corrective actions. Want to generate OSHA logs or custom reports? It does that for you with a click of a button.

It’s not just a tool—it’s your health and safety co-pilot.

Dashboards update in real time. KPIs are tracked continuously. Leadership gets visibility. Compliance becomes seamless.

Health and Safety Isn’t Just a Responsibility—It’s a Competitive Advantage

When your workplace is safer:

• Employees trust their environment—and you.
• Productivity increases.
• Days lost to injury drop dramatically.
• Compliance becomes effortless.
• Your brand reputation strengthens.

Let’s not forget—when you show people that their well-being comes first, everyone wins.

Ready to Experience It Live?

This solution isn’t theory—it’s real, and it’s live. Whether you're in public sector, manufacturing, healthcare, telecom, energy, or insurance, ServiceNow Health and Safety helps you build a culture of care, driven by data, speed, and smart decisions.

If you're ready to replace outdated tools with innovation, reduce risk across the board, and make your organization a safer place to work—this is your next step.

Let’s stop checking boxes and start keeping people safe.

Let’s innovate safety. Let’s ensure health. Check out our latest webinar for more information.

Wednesdays @ One: Innovating Safety, Ensuring Health | September 2025