Health and Safety
Build a strong safety culture. Automate occupational health and wellbeing workflows, mitigate operational risks, and make safety accessible to all.
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Health and Safety Overview
One platform for enterprise automation
Remove complexity and consolidate services and tools, bringing together the applications your business needs to deliver modern health and safety experiences. Provide self-service tools to enhance employee safety. Automate essential processes and run them from the ServiceNow AI Platform, a single system of action for the enterprise.
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Featured apps and capabilities for Health and Safety
Health and Safety groups key applications and capabilities that can scale with you as your needs change.
Employee Center
Provide a single, unified portal for service delivery across the enterprise.
Health and Safety Incident Management
Support employee health and safety with efficient incident reporting and management.
Health and Safety Risk Mitigation Management
Identify and mitigate risks to ensure a safer work environment.
Health and Safety Case Management
Streamline service delivery to prioritize and gain visibility into case status.
Do more with Health and Safety
Combine Health and Safety with other products and apps to create a powerhouse technology platform. Boost self-service, automate the mundane, and empower talent.
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Put AI to work for people
Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.
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Explore further
Dive into overview articles on a variety of topics related to Health and Safety.
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What is employee experience?
What is an employee center?
What is generative AI?
Benefits
Benefits
Help employees feel secure by fostering a strong workplace culture with Health and Safety.
Improve employee experiences
Empower employees with a unified self-service portal for health and safety information, incident reporting, and near-miss documentation. Easily identify job tasks, associated hazards, and necessary controls to promote a safer and more informed work environment.
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Gain efficiency
Maintain compliance and create a culture of safety. Report, investigate, and manage safety issues—all in one purpose-built workspace. Document and communicate key hazard information to proactively reduce risk to your organization.
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Strengthen agent productivity
Equip health and safety teams with visibility into key safety metrics and outstanding tasks. Proactively plan and prioritize safety tasks and leverage key safety metrics to stay aligned to strategic goals.
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Platform
Built on the ServiceNow AI Platform
Health and Safety includes AI-powered platform capabilities so you can make safety accessible to all. Transform your business with a single, unifying platform for the enterprise.
One platform to make work flow
ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
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Knowledge management
Deliver self-service and empower agents with centralized information. Enable employees to access knowledge articles, safety information, and services.
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Modern mobile experiences
Keep users informed and engaged anytime, anywhere with intuitive mobile apps. Get easy access to relevant health and safety information, services, and applications from any device.
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Actionable insights
Give everyone in your organization the info they need to make smarter decisions and improve business processes. Offer workplace safety teams access to key safety metrics and a clear view of outstanding tasks.
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Security lives at the center of all we do
Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
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Plans and Packages
What You Get
Health and Safety simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a pricing plan that works for you.
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Health and Safety Standard
Get the tools you need most to meet your business needs and goals. Scroll down to see a sample of the features.
Health and Safety Features
Risk/HR/Safety
Health and Safety Incident Management
Health and Safety Risk Management
Health and Safety Case Management
Workplace Core
Contact Tracing
Employee Travel Safety
Health and Safety Testing
Vaccination Status
Employee Readiness Surveys
Employee Health Screening
Employee Experience
Workplace PPE Inventory Management
Virtual Agent¹
Performance Analytics¹
Employee Center²
¹Virtual Agent and Performance Analytics are limited to Workplace Service Delivery applications and include Bundled Custom Tables.
²Customer is entitled to Employee Center. Employee Center Pro is an additional SKU that can be bundled.
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Key features for Health and Safety
Employee Center
Provide a single, unified portal for service delivery across the enterprise.
Health and Safety Incident Management
Support employee health and safety with efficient incident reporting and management.
Health and Safety Risk Mitigation Management
Identify and mitigate risks to ensure a safer work environment.
Get results quickly
ServiceNow Impact
Increase adoption, optimize platform health, and see value faster. Try our AI- and human-powered product.
Support
Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.
Expert services
Get a team of experts to support your implementation, improve your instance health, or anything in between.
Training and certification
Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognized ServiceNow certification.
Partners
Add more value with the right ServiceNow partner who has expertise tailored to your business needs.
Community
Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.
Product documentation
Learn how to use our products, find answers to your technical questions, and explore products by release.
Resources
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European Bank for Reconstruction and Development (EBRD) achieves a 500% increase in accident and incident reporting with ServiceNow Health and Safety.
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Understand the leading practices for a successful Health and Safety implementation.
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Empower safety teams to proactively identify and mitigate risks, ensuring a safer work environment.
Featured resources
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VIDEO
Health and Safety Workplace Demo
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Data Sheets
Health and Safety Incident Management
Health and Safety Overview
Health and Safety Risk Mitigation Management
Look who’s winning with ServiceNow
See how companies like yours use Health and Safety to adapt a strong safety culture in the workplace.
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NBA relies on ServiceNow to safely present the 2022 All-Star basketball event.
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Yarra Valley Water moved to digital workflows to maintain a safe workplace for employees.
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A cross-functional ServiceNow team came together to create a safer workplace, enabling a hybrid workplace for over 15K employees.
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Talk to an expert
Connect with us to put AI to work and discover how you can create a workplace culture of health and safety.
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