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Often Health and Safety teams will need to communicate to different stakeholders via email. To easily track all sent and received emails for auditing purposes, emails can be sent directly from the Health and Safety Incident Record. Out of the box, He...
ServiceNow Health and Safety has delivered several top innovations and enhancements in the June 16, 2026 release. For additional details, refer to the product documentation and release notes on the ServiceNow Store listings. Overview of Enhanceme...
Smart Assessments for Health and Safety Inspections Required Plugins: Health and Safety Risk Management v8.1.2 Migrating a Survey to Smart Assessments Log in as a user with the Survey administrator [survey_admin] and Smart Assessment Admin [sn_smart...
In the Health and Safety Workspace on any Related List for a Health & Safety Incident record, when you click on the funnel/filter icon it shows the Health & Safety Task number but also shows "Active = true": Even though you can click the "x" on the ...
Most Workplace Accidents Are Preventable. So Why Do They Keep Happening? Every safety manager has lived through this moment. An incident occurs. It gets investigated, closed, and filed. Three months later, a similar incident happens. Then another. On...
ServiceNow Health and Safety has delivered several top innovations and enhancements in the March 2026 release. For additional details, refer to the product documentation and release notes on the ServiceNow Store listings. Overview of Enhanceme...
Join this webinar to learn how ServiceNow Health & Safety, integrated with 3E Protect, empowers organizations to implement effective, scalable chemical management programs. We’ll explore how combining operational workflows with trusted chemical da...
Hi everyone,I’m working on a Healthcare and Life Sciences implementation and reviewing the documentation about Pre-Visit Management.From what I understand in the Yokohama release notes, Pre-Visit Management is being prepared for future deprecation. I...
Hi Health and Safety gurus, I need to remove the Severity and Description fields from the Add injury details modal associated with the 'What was the injury' section/body picker. (or at a minimum make the fields not mandatory) I am under the impressi...
Health & Safety - Incident : Out of the box gives option that Agent can create/update injuries. There is a requirement to a group of people need access to create / update injuries(sn_ohs_im_injury). I have created a custom role and given access to t...
Join the Health and Safety Product Team as we share best practices for implementing Health and Safety's Chemical Management. During this session, we will share how to get started with Environmental Management: Chemical Management, implementation c...
ServiceNow Health and Safety has delivered several top innovations and enhancements in the December 11, 2025 release. For additional details, refer to the product documentation and release notes on the ServiceNow Store listings. Overview of En...
Join the Health and Safety Product Team as we share best practices for implementing Health and Safety's Risk Assessments. During this session, we will share how to get started with Health and Safety Risk Management: Health and Safety Risk Assessme...
If you are looking to learn more about what’s new in ServiceNow's Health and Safety December release, this session is for you! Learn more about our latest new features and enhancements which include: Chemical Management, Agentic AI for Case Manage...
When you think about workplace safety, what comes to mind? A fire drill? A wet floor sign? Maybe a monthly safety meeting where someone reads off procedures from a binder written ten years ago? Let’s be honest: the way many organizations handle healt...
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