Health & Safety - Incident : Out of the box gives option that Agent can create/update injuries. There is a requirement to a group of people need access to create / update injuries(sn_ohs_im_injury). I have created a custom role and given access to t...
Hi Health and Safety gurus, I need to remove the Severity and Description fields from the Add injury details modal associated with the 'What was the injury' section/body picker. (or at a minimum make the fields not mandatory) I am under the impressi...
Incident Investigator Plugin: AI Agents for Health and Safety (sn_hs_ai_agents) Persona: Health and Safety Teams using Health and Safety Incident Management Agentic workflow name: Create actions for safety incidents Roles: requires [now_assist_pane...
Join us to discover key facilities management capabilities built to optimize space usage, improve operational efficiency, and contribute to a better workplace experience. Don't miss out on this opportunity to connect with ServiceNow experts and ...
Greetings everyone,Can we introduce a scoring linked to the Health & Safety inspection surveys? I see that we can associate a Risk Matrix with an inspection record, but it's unclear whether (ootb) we can calculate a risk score directly based on the s...
Hello, we are currently implementing Health and Safety (Incident, Risk and Case management) and the customer has a request for scheduled risk assessments. It is mentioned in the H&S implementation courses to be possible, however documentation does n...
ServiceNow Health and Safety has delivered several top innovations and enhancements in the July 31, 2025 release. For additional details, refer to the product documentation and release notes on the ServiceNow Store listings. Overview of Enhanc...
Hello! I am going through the Yokohama H&S Risk Management process workshop presentation and I have a question re. Job Safety workflow. The document is talking about JSA workflow incl. reviewing and approving the JSA, also leaving comments in additio...
Greetings everyone!According to ServiceNow documentation (process workshop presentation) for Health and Safety Incident mgmt., while working on a H&S incident, the agent can create additional records, incl. investigations. I cannot find this option o...
If you are looking to learn more about whatās new in ServiceNow's Health and Safety July release, this session is for you! Learn more about our latest new features and enhancements which include: Agentic AI for Case Management, Conversational AI, ...
ServiceNow Health and Safety has delivered several top innovations and enhancements in the May 1, 2025 release. For additional details, refer to the product documentation and release notes on the ServiceNow Store listings. Overview of Enhancem...
If you are looking to learn more about whatās new in ServiceNow's Health and Safety May release, this session is for you! Learn more about our latest new features and enhancements which include: Agentic AI, updates to Inspections, geolocation repo...
Hi,Good AfterNoon,I am unable to locate Health and Safety Workspace in my PDI. Also, I am not able to find the particular plugin for that I have Installed all the related to plugin to Health and Safety.https://www.servicenow.com/docs/bundle/xanadu-em...
Start your personalized Knowledge25 journey now and make the most out of your time! Explore our curated agenda for Health and Safetyāfilled with valuable customer and ServiceNow-led sessions designed to inspire and empower. Be sure you're registered ...
Hello,Articles and FAQ's are by default available on PSP healthcare portal on my PDI once I installed the Healthcare pluginBut these are not available on our demo instanceWhat can be the issue with this, it is configured out of the box. Will you plea...
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