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Activity in Health and Safety

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Health and safety - Workspace - Add injury details - Unable to create Injury

Health & Safety - Incident : Out of the box gives option that Agent can create/update injuries.  There is a requirement to a group of people need access to create / update injuries(sn_ohs_im_injury). I have created a custom role and given access to t...

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Live on ServiceNow: Implementing Health and Safety's Risk Assessments

  Join the Health and Safety Product Team as we share best practices for implementing Health and Safety's Risk Assessments. During this session, we will share how to get started with Health and Safety Risk Management: Health and Safety Risk Assessme...

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Add injury details modal - modify fields

Hi Health and Safety gurus, I need to remove the Severity and Description fields from the Add injury details modal associated with the 'What was the injury' section/body picker. (or at a minimum make the fields not mandatory)  I am under the impressi...

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May 2025 Release: AI Agents for Health and Safety Incident Investigator

Incident Investigator  Plugin: AI Agents for Health and Safety (sn_hs_ai_agents) Persona: Health and Safety Teams using Health and Safety Incident Management Agentic workflow name: Create actions for safety incidents Roles:  requires [now_assist_pane...

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H&S Risk Assessment Schedules

Hello, we are currently implementing Health and Safety (Incident, Risk and Case management)  and the customer has a request for scheduled risk assessments. It is mentioned in the H&S implementation courses to be possible, however documentation does n...

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Job Safety Analysis workflow

Hello! I am going through the Yokohama H&S Risk Management process workshop presentation and I have a question re. Job Safety workflow. The document is talking about JSA workflow incl. reviewing and approving the JSA, also leaving comments in additio...

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Resolved! Health and Safety investigations

Greetings everyone!According to ServiceNow documentation (process workshop presentation) for Health and Safety Incident mgmt., while working on a H&S incident, the agent can create additional records, incl. investigations. I cannot find this option o...

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What's New for Health and Safety August' 25 Release

  If you are looking to learn more about what’s new in ServiceNow's Health and Safety July release, this session is for you! Learn more about our latest new features and enhancements which include: Agentic AI for Case Management, Conversational AI, ...

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