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Health and Safety
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Activity in Health and Safety

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Health and safety - Workspace - Add injury details - Unable to create Injury

Health & Safety - Incident : Out of the box gives option that Agent can create/update injuries.  There is a requirement to a group of people need access to create / update injuries(sn_ohs_im_injury). I have created a custom role and given access to t...

  • Question

Add injury details modal - modify fields

Hi Health and Safety gurus, I need to remove the Severity and Description fields from the Add injury details modal associated with the 'What was the injury' section/body picker. (or at a minimum make the fields not mandatory)  I am under the impressi...

  • Question

Health & Safety inspection surveys - scoring

Greetings everyone,Can we introduce a scoring linked to the Health & Safety inspection surveys? I see that we can associate a Risk Matrix with an inspection record, but it's unclear whether (ootb) we can calculate a risk score directly based on the s...

  • Question

H&S Risk Assessment Schedules

Hello, we are currently implementing Health and Safety (Incident, Risk and Case management)  and the customer has a request for scheduled risk assessments. It is mentioned in the H&S implementation courses to be possible, however documentation does n...

  • Question

Job Safety Analysis workflow

Hello! I am going through the Yokohama H&S Risk Management process workshop presentation and I have a question re. Job Safety workflow. The document is talking about JSA workflow incl. reviewing and approving the JSA, also leaving comments in additio...

  • Question

Resolved! Health and Safety investigations

Greetings everyone!According to ServiceNow documentation (process workshop presentation) for Health and Safety Incident mgmt., while working on a H&S incident, the agent can create additional records, incl. investigations. I cannot find this option o...

  • Question

What's New for Health and Safety August' 25 Release

  If you are looking to learn more about what’s new in ServiceNow's Health and Safety July release, this session is for you! Learn more about our latest new features and enhancements which include: Agentic AI for Case Management, Conversational AI, ...

  • Event

What's New for Health and Safety in the May '25 Store Release

  If you are looking to learn more about what’s new in ServiceNow's Health and Safety May release, this session is for you! Learn more about our latest new features and enhancements which include: Agentic AI, updates to Inspections, geolocation repo...

  • Event
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