Listening Posts in Journey Designer

Listening Posts in Journey DesignerIn Tokyo, we have made enhancements to Listening Posts functionality within Journey Designer. Pulse surveys can be embedded into the Journeys experience on Employee ...

Introduction to Manager Hub

Managers are more critical than ever, which makes me really excited to share a new application we just released called Manager Hub. As a purpose-built solution just for managers to stay engaged and su...

What's New in Human Resource Delivery for Tokyo?

by Lamar MillsIn today’s world, managers have more complex jobs than ever before. They struggle to keep up with geographically dispersed teams where physical separation and new ways of working have af...

HRSD Architectural Design Overview and Implementation Guideline

I have summarized my HRSD project implementation experience into this video. I hope you can learn something from this YouTube video.

Now on Now: Breaking Boundaries To Deliver A Modern Employee Experience

ServiceNow Chief Transformation Officer and HCM expert Kelly Kent explores how to break boundaries to deliver a modern employee experience in @Forbes. Read her insights into how to unify systems and p...

SD HR service delivery notes

Keypoints ********* The rollback window is 10 days by default. You can customize this window by modifying the glide.rollback.expiration_days property. ServiceNow can restore an instance to any point i...

Using the Now Platform to overcome the shortcomings in a Human Capital Management (HCM) program

Do you have gaps in your Human Capital Management (#HCM) program? A new one-pager describes how the Now Platform can overcome the shortcomings of HCM to create a powerful employee experience. You can ...

Tell Us What You Think About ServiceNow's Playbooks!

Calling all users of Workspace! We need your help to shape the future of Playbook platform features (around prioritization, assigned activities, and progress tracking). Our product team would love to ...

Knowledge 2022 - Las Vegas and Sydney Recap

Knowledge 2022 - Las Vegas and Sydney Recap Blog A few weeks ago, we kicked off Knowledge in New York City, NY and The Hague, Netherlands. On May 25-26th, we continued the energy with two more events ...

The ins and outs of streamlining onboarding

Onboarding new employees often involves a lot of complexity and moving parts. One key success marker is to ensure that new hires have an intuitive and impactful onboarding process, which can also help...

Now on Now: Automating the employee offboarding experience

In the latest #NowOnNow blog, read how ServiceNow turned the offboarding process from a patchwork of manual processes across multiple teams into an automated workflow that delivers a delightful experi...

Knowledge 2022 - New York and The Hague Recap

Knowledge 2022 - New York City and The Hague Recap Blog Last week we finally returned to our long awaited, in-person Knowledge events after two years! Staying true to our hybrid environment, ServiceNo...

Listening Posts ‘Voluntary Feedback’

The most recent version of Listening Posts (v4) includes Listening Posts ‘Voluntary Feedback’, enabling 'always on’ listening for organizations. With this feature, employees can give feedback, ideas, ...

How to add a Listening post to the Lifecycle Event

Listening Post •Create a learning experience for your employees empowering them with the right learning at the right time of need. •Assign Listening tasks from a lifecycle event •Deliver courses accor...