This blog aims to be a deep dive blog on the features coming in HR
Service Delivery space as of the December 2025 store release. Some of
the features may have dependency on a family release. This will...
New & Noteworthy ✨Introducing Autonomous HR with AI Agents At the
Gartner HR Symposium ServiceNow introduced the future of HR Service
Delivery with Autonomous HR powered by deeply intelligent and
cont...
The Challenge:I noticed that the HR Record Producer was still visible
to a user who should have been restricted by the "Available For" HR
Criteria. The criteria were correctly configured, but it was...
New & Noteworthy The 2025 Workforce Skills Forecast is here! This
collaborative report, created by ServiceNow and Pearson, highlights the
impact of AI on the world of work. By 2030, more than 8 mill...
New & Noteworthy Zurich product documentation is live! You will notice
some new terminology within the realm of HR and Employee Service
Management such as Hiring Experiences and Growth Experiences. H...
**Streamlining Life Cycle Event Analysis: A Game-Changing Script** As
anyone who has worked with life cycle events knows, analyzing the
complex web of activity sets, activities, and audiences can be a...
What is Employee forms?Employee forms provide an efficient means of
gathering employee input without the need for creating new records or
adding new fields to existing tables. These forms are typicall...
What’s New in Q4 Store Release? | HR Service Delivery This blog
highlights new store innovations and enhancements for HR Service
Delivery expected in Q4 of 2022. Store releases enable ServiceNow to
de...
Learn how to tailor the Manager Hub experience for your organization
with easy, out-of-box configuration frameworks. In this post we will
walk you through how to configure data for employees in the Yo...
There is a lot of benefits to gain by automating the non critical HR
request. Not only can we let HR actually focus on the things that
matters, employees will also be able to get faster responses. In ...
Managers are more critical than ever, which makes me really excited to
share a new application we just released called Manager Hub. As a
purpose-built solution just for managers to stay engaged and su...
Calling all users of Workspace! We need your help to shape the future of
Playbook platform features (around prioritization, assigned activities,
and progress tracking). Our product team would love to ...
The most recent version of Listening Posts (v4) includes Listening Posts
‘Voluntary Feedback’, enabling 'always on’ listening for organizations.
With this feature, employees can give feedback, ideas, ...
The need for continuous learning in the workplace is more critical than
ever, with 14% of the global workforce requiring new skills over the
next decade. But ask learning and development leaders why s...