Access to api 'put(sys_user_preference.value)' from scope 'sn_hr_sp' has been refused due to the api's cross-scope access policy - How to fix this erroe

Priyanga7 · ‎08-05-2020

Access to api 'put(sys_user_preference.value)' from scope 'sn_hr_sp' has been refused due to the api's cross-scope access policy

How to fix this error.

In Header widget I used the below lines

Server Side -

var myreturn = false;
var prefVal = gs.getUser().getPreference("portal.first.login");
if (prefVal === null) {
// var currentTime = new GlideDateTime();
// gs.getUser().setPreference("portal.first.login", currentTime);
var grPref = new GlideRecord("sys_user_preference");
grPref.initialize();
grPref.name = "portal.first.login";
grPref.value = new GlideDateTime();
grPref.insert();
myreturn = true;
}
gs.info("Value in myreturn"+myreturn);

data.myval=myreturn;

Client Controller -

if(c.data.myval)
{

$location.url("/esc?id=hri_user_profile&sys_id="+$scope.userID);

}

Any idea to prevent this error.

Priyanga7 · ‎08-05-2020

Got cross scope errors while using the Gliderecord for sys_user_preference in ESC Header widget. So I used Script Include and got value in service script of widget and redirected it further based on condition.

Client Callable Script Include

var spPortalCall = Class.create();
spPortalCall.prototype = Object.extendsObject(AbstractAjaxProcessor, {
type: 'spPortalCall',

isFirstTime:function(){
var isNew = false;
var prefVal = gs.getUser().getPreference("portal.new.login");
if (prefVal === null) {
isNew = true;
gs.getUser().setPreference("portal.new.login", new GlideDateTime());
}
return isNew;

}

});

In Header Widget - Client script added the below lines

if (c.data.value) {
location.href= "/esc?id=hri_user_profile&sys_id=" + $scope.userID;
//alert("Location is "+ location.href);
// $location.url("/esc?id=hri_user_profile&sys_id=" + $scope.userID);

}

In Header Widget - Server script added the below lines

data.value = new global.spPortalCall().isFirstTime();
gs.info("my data value --------" + data.value);

Thanks!!

View solution in original post

Ashutosh Munot1 · ‎08-05-2020

Hi,

1) Go to cross scope application in left navigation

2) Add new entry there as below:

Thanks,
Ashutosh

Priyanga7 · ‎08-05-2020

I have already done this, still getting this error. Should I do for write operation as well??

Priyanga7 · ‎08-05-2020

I have created read, write and create record for the same. But still I get error. Though I get error I can able to create a record in sys_user_preference

Ashutosh Munot1 · ‎08-05-2020

Oh Yes. Its insert in your code. So Create should be selected.

Also on table you have to check

Thanks,
Ashutosh