Hi,I am having a field called case reason in HR Cases table which is reference to a custom table 'u_case_reason'. I want the values of the case reason should be sorted in alphabetical order both in record producer and case form for all users. I tried...
I configured some Tabs on a HRSD case form (see attached) and I need to find the 'name' of these Tabs, so that I can Hide/Unhide them. Can someone please direct me to were these "name" information are stored? Thank you
Hi All,On the virtual agent can we make the system recognise the word hello , where to do this configurations?Thanks in advance
Hi All, while adding tag field in the HR workspace via gear button we are receiving error , can you tell me how to resolve that one . Can you help me to resolve the issue . Thanks ,Chandan
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Hi All, I want tag field in HR workspace should visible to all the employee who can access human resource workspace , i have done by using the gear button which is visible in right top move from the left to right but still it is not visible to other...
How can I add a new List to HR Agent Workspace? I've been looking at documentation and can find information on Agent Workspace (incidents, problem, ect.), but can't find anything for HR Agent Workspace.
Hi, On my record I have variable called name referenced to sys_user table. After form submission form the portal why the case description show the logged in user value as well next to the variable as orginal value I'm aware this is populating from ...
I am having an issue with making a field mandatory in HR Agent workspace. When I set the field as mandatory on the table, when I test to see if it will allow me to close without the mandatory field being completed, it will allow me to close without t...
Hello - is it possible to allow an employee whose HR Task is assigned to their group to be allowed to view the parent case when they're not the assigned to individual? We'd like the supervisor of this group to be allowed to have visibility into the p...
Hello! I am new to ServiceNow and am wondering the best method to achieve this scenario. We’re exploring restricting read access of HR cases based on the location of the submitted user for some of our HR non-agent teams. So if User A lives in Town A...
In HRC2451106 the HRT0401813 didn´t change state to draft to ready
Hello everyone, I am facing issue in manager hub configuration, in team insights there are widgets -about the teams, service and support, employee journeys, in that there are reports so how can i bring data in them.
Hi Team, How to show KBID in URL instead of sysid for any related article in portal.Current URL :https://abc.service-now.com/my_hr?id=abc_kb_article_view&sys_kb_id=18100f60db12b190b1fc3313e2961919Expecting URL link to display :https://abc.service-no...
Hi All,var hr1 = new hr_Utils(); h1.removeRolesAssigned(userSysId); hr2.matchingPortalRoles(profile);Can you explain what the above code does?
