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Resolved! HR Lifecycle Event Playbook Activity Card State Mapping

How does the State of the HR Playbook Card get mapped from the table/record its rendering? We have a HR Playbook Card Configuration record, which we have confirmed is being applied to our target record since it is setting the Tagline at the top of th...

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mackinley by Tera Expert
  • 1094 Views
  • 1 replies
  • 0 helpfuls

Org chart in esc pro portal

Hi All,In the org chart is showing all users of manager. My ask is that i should show only employees . We can find the status of a user by going to HR  profile only to see if he is a employee or not .Please help meThanks in advance.

kali by Tera Contributor
  • 601 Views
  • 1 replies
  • 0 helpfuls

Relative Duration

Hi all,I have a requirement to write a script on Relative Duration for SLAs where the conditions are -If 'Start Date' is:1. Before now plus 2 working days, set SLA breach to now plus 2 working days2. Between 2 to 20 inclusive working days from now, s...

Set last day of month in date field

Hi Team,I have to set the last day of the month in the due date field.For example, if I select the date "19-01-2024" then the due date field should be populated as "31-01-2024" and the date should be populated according to the user's time zone.I have...

lucky24 by Tera Contributor
  • 722 Views
  • 2 replies
  • 0 helpfuls

Resolved! Read operation on table 'sn_hr_core_profile' from scope 'Global'

Hi Team , Issue : Below error is being displayed when reading records from HR profile table even though cross priviledges is present and acl is present . How can i resolve this issue. Coss Scope priviledge with Global as scource scope is not allowed ...

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Docusign Integration

Hello everyone, i've built the integration between Servicenow and Docusign in order to have digital signature for HR Documents. Now the issue that i'm facing is related to the fact that the document is attached on the HR Task, after attached it will ...

Mauro Russo by Tera Contributor
  • 1401 Views
  • 5 replies
  • 0 helpfuls

Resolved! Manager Hub - Widget Spacing/Padding

I'm working on a new Employee Center page under the manager hub, but having a strange spacing issue. Screenshot 1 - an OOB page using the Manager Hub welcome container widget. Screenshot 2 - a new page using the same widget. Does anyone have experien...

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Interactive Employee Handbook

Hello! Our HR has asked if it is possible to create an interactive employee handbook in ServiceNow.  Has anyone created something like this with a knowledge base?   I am attaching some examples.  Any assistance is greatly appreciated. Thank you,James

Now mobile

Hi All,Due to vancouver upgrade we are seeing two reject buttons on the accepting resolution for my hr case .Is there any workaround solution on this or support articles regarding this. Thanks in advance 

emailscripts

required one email notifiction with two bodies in service now

Apoorva A H by Tera Contributor
  • 187 Views
  • 1 replies
  • 0 helpfuls