Hi All, I would like to create a report that indicates when someone selected the 'No' button for the question, "Helpful?" at the bottom of our articles. Can you tell me what table I should be pulling from and if I need to dot walk to anything? Thank...
Hello All ! How can I copy a attachment from one HR task to another HR task? Thank You
Good Afternoon, we are trying to modify the Employee Relation Allegation Types and Allegation Subtypes. When you make the Allegation Type set to False, the Allegation type or subtype is still listed. Do you have to delete the item completely in ord...
Hi, Workday team has added a custom business unit field on workday and I am trying to bring it across to ServiceNow. I need to understand how to build the XPath map for this custom field. or it is provided by the workday team? Current script include ...
I want to add a skill to a case based on certain criteria. For example, for HR Service 1 if the subject person is from Florida, then the Case should have a Skill of Florida. How can I achieve this?
Hi, I have created one onboarding process. during this process one HR Case getting created, it having some HR Task inside it. How can I cancel that HR Task individually from esc portal itself ? If I cancel that HR Task from esc portal then HR Task st...
How to this in HR case Creation When an HR case is created, the Short Description should default to 'HR Service' + 'Subject person' Additionally, when an HR Case is created from the Create New Case module, set the Source to Phone. Thanks in Advance...
I inadvertently checked out a record producer when I clicked on the Edit in Catalog Builder. Now, I have a draft version that I can edit, but can't figure out how to publish it. I am editing the Record Producer on the platform and don't have a publ...
Hi All, I need to populate assignment group with the group to which Subject person belongs. I need to validate for below groups if Subject person is member or not- 1) Supplier Onboarding - CCS2) Supplier Onboarding - Client Services3) Supplier Onbo...
Hi all, I am new to ServiceNow and Workday Integration using integrationhub's spoke. So I need to create Workday record from ServiceNow HR case using Workday HR spoke What is the initial setup, if someone can assist on this part. Thanks, Mamta
Hello, How can we send notifications based on preferred language?
Hi, Anyone as well facing problems that Uploaded banners on topics are not being shown on Taxonomy / Topic sub pages. It is in the Development environment for the topics where by default / OOTB not demo banner where available.
Hi All, I'm using lifecycle events to create my HR cases and I would like to know if there is a way to skip an activity set based on the answer to the question? For example, If I have a question of do you like candy? If the answer is "Yes" Activity S...
All, Did anyone already figure out how the Employee Center Branding works? The Old branding functionality seams not applicable anymore on the new pro center. As well in the ServiceNow Docs there is no branding section on the installation manual. can ...
In the scoped application, I am not able to use 'javascript:gs.getUser().getManagerID()' for to set default value of the current manager. it is not supported in the scoped application. Is there any easiest way to set the default value? Thanks
