HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! HR Lifecycle Events Activity Set

Hi All, I'm using lifecycle events to create my HR cases and I would like to know if there is a way to skip an activity set based on the answer to the question? For example, If I have a question of do you like candy? If the answer is "Yes" Activity S...

Branding the new Rome Employee Center Pro

All, Did anyone already figure out how the Employee Center Branding works? The Old branding functionality seams not applicable anymore on the new pro center. As well in the ServiceNow Docs there is no branding section on the installation manual. can ...

How can you get manager name based on logged-in user?

In the scoped application,  I am not able to use 'javascript:gs.getUser().getManagerID()' for to set   default value of the current manager.  it is not supported in the scoped application.  Is there any easiest way  to set the default value?   Thanks

Raji9 by Tera Expert
  • 3405 Views
  • 8 replies
  • 12 helpfuls

COE ACL Configuration

Hi All, I want to implement COE ACL configuration for payroll case table . Please let us know how to proceed. 

Roshani by Tera Expert
  • 1976 Views
  • 4 replies
  • 5 helpfuls

Multiple Surveys generated

Hi All,We have surveys that gets generated once HR case state is changes to Closed complete. However, I could see two surveys being generated.Couldn't find any issue with the Trigger conditions.I have checked activity on the HR case, and could see 'C...

find_real_file.png
manjyotsingh by Kilo Contributor
  • 3642 Views
  • 11 replies
  • 2 helpfuls

Employee Center Portal Error

Hi, I just installed the new Employee Centre with demo data on 2 instances. It works on one, fails on the other. I cannot see any difference between the two. This is the error I recieve. ErrorRead operation on table 'sn_doc_task' from scope 'Employee...

find_real_file.png
DavidHampton by Giga Contributor
  • 3719 Views
  • 2 replies
  • 6 helpfuls

Resolved! Lifecycle activities within sets sorting order

Hello, I was wondering if there is a way to sort the display (on the ESC) of activities created in parallel within an Activity set? I tried using an Activity Container and set the Order for each activity (10, 20, 30, ...) but it only triggers the tas...

geraldp by Tera Contributor
  • 2002 Views
  • 4 replies
  • 5 helpfuls

Flow Designer Not Loading

Hello, I'm working in Flow Designer, and I ran into an issue where the flow I was working on froze, and I couldn't make changes. I tried to close and reopen the flow, and now it's stuck on processing and won't open. Only one flow is affected, and I'm...

tglass by Tera Expert
  • 2303 Views
  • 3 replies
  • 2 helpfuls

HR integration how to connect to Successfactors

Hello!   I try to configure the interface between SuccessFactors and ServiceNow by using the HR Integrations Application.   I now followed the instructions on https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources...

Max10 by Mega Contributor
  • 2539 Views
  • 19 replies
  • 6 helpfuls

How to calculate business duration in metric definition

HI All,         Requirement is to calculate business duration when HR case is moved from work-in progress to closed complete, I am getting correct duration but not business duration. I am getting business duration is 0. Below is the script. var state...