Bulk case creation issue HR module

abirakundu23
Mega Sage

Hello All,

In our instance ,i have tried for bulk case creations. i am not able to find out records as per request and state shows Ready. After creations record are shows in user table or Hr profile table ??

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6 REPLIES 6

Filipe Cruz
Kilo Sage
Kilo Sage

Hello absnow,

When you do a Bulk creation of HR cases, you need to select an HR Service:

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That HR Service is related with a CoE (Center of Excellence) that, per se, is tied to a specific HR case table.
The CoEs and its tables are the following:

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So, you need to go to HR Administration > HR Services > HR Service Configuration, locate your HR Service, then check the CoE and then go to that CoE table to see your created HR Cases:

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Hope this helps you!

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Best Regards,

Filipe Cruz

Ahmed Drar
Tera Guru
Tera Guru

HR cases should be shown in the HR case table/COE to which your HR Service is tied.

John Zhang1
Kilo Patron
Kilo Patron

If any record is created, it will be displayed under HR Case (sn_hr_core_case) list view.

Hello John,

But depending on the CoE to which the HR Service is related with, the best option is to look in the correct CoE table for the bulk-created cases.

Best Regards,

Filipe Cruz