Caller Restriction to none

SumanthMora
Mega Guru

For the Survey notification we got the scope error form global to HE case table.

We change “Caller Access” field on sn_hr_core_case table to “None” from “Caller Restriction”. After that, “Cross scope  errors we were getting before is not coming.

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Does it impact or it is doable?

 

 

 

7 REPLIES 7

Hi SMORA,

Many of these are not OOB widgets, or script includes, so you will have to evaluate based on what you customized and see if this is a API execution or read that you want to allow. 

Regards,

Mike

Thanks Mike. Will check on it.

Lena_Latham
ServiceNow Employee
ServiceNow Employee

There is also a Restricted Caller Access eLearning in our Learning Portal. Here's a link: https://servicenow.sabacloud.com/Saba/Web_spf/NA1PRD0015/common/ledetail/cours000000000025045

 

Best,

Lena