Caller Restriction to none

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07-01-2019 10:09 PM
For the Survey notification we got the scope error form global to HE case table.
We change “Caller Access” field on sn_hr_core_case table to “None” from “Caller Restriction”. After that, “Cross scope errors we were getting before is not coming.
Does it impact or it is doable?

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07-02-2019 10:04 AM
Hi SMORA,
Many of these are not OOB widgets, or script includes, so you will have to evaluate based on what you customized and see if this is a API execution or read that you want to allow.
Regards,
Mike

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07-02-2019 11:21 PM
Thanks Mike. Will check on it.
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07-08-2019 07:33 AM
There is also a Restricted Caller Access eLearning in our Learning Portal. Here's a link: https://servicenow.sabacloud.com/Saba/Web_spf/NA1PRD0015/common/ledetail/cours000000000025045
Best,
Lena