We have added Carla Humble(user) as manager of Benchmark Scheduler(user) and Benchmark scheduler as manager of abraham.lincoln(user). But stil the indirect team is not visible for any user e.g Carla HumblePlease watch below image for reference. Plea...
Hi Team,In my customer’s instance, when using ‘Save as Column’ under LIST in the HR Agent Configurable Workspace, not all columns appear in the new list. What could be the reason, and how can this be fixed? I tested the same functionality in my PDI a...
can anyone please me how to configure the header of application center as i can't see it in taxonomy. It not same as employee center as it's for candidate application.
Hi All, We have a requirement where we need to get the family details from the employee.The customer basically asked for a multi-row variable set so that the employee can enter the family persons along with their details (First name, Last name, Gende...
In the HR Agent Workspace, I need a UI action that, when clicked, displays all the attachments associated with the current HR case. The user should be able to select individual attachments and move them to another HR case record based on their select...
Hi All,I installed the Granular Delegation plugin in my PDI and can see the widgets “Granular Delegation List” and “Edit Granular Delegate” under Employee Center Core.However, in my client instances (Dev/Test/UAT), I get the error:Cannot find widget ...
Hi Team, I am new to HRSD module, I have requirement to fix the Collaborators issue in case form. I gone through Collaborators functionality in docs, the believe users in Collaborators filed they have full access to the respective cases. Now the iss...
I Don't want to update the requested for profile details if any latest updates happen on HR profile while transfer the case to other services. Auto populate field should remain same as existing case, on Transferring case How to fix this issue?
I have read up and managed to get an icon to display next to a user field in the HR Agent Workspace which im hoping to be able to launch access to the persons record in our HR system. I can get the icon to appear using Action Assignments and a UXF Cl...
Hi! Sys Admin here! We recently implemented HRSD enterprise and are currently running on Record Producers and HR Tasks to support our HR processes. I am trying to convince the HR team to adopt Life Cycle events. HR has asked me to provide the benefit...
We have set up our HR services with Record producers and have included them in our Employee Center. All of them have Catalog UI Policies and Catalog client scripts and they go to their respective COEs.However on our HR Agent Workspace and Case Creat...
Hi team,I have completed Human Resources Service Delivery (HRSD) Implementation On Demand (Xanadu) and Human Resources (HR) Fundamentals but did not receive HRSD exam voucher. Also not able to see option to raise a case with ServiceNow support. Can s...
HelloI want to avoid that an HR Profile is created for a user when the usertype = "external". What are the different ways to create an HR Profile out-of-the-box?For now I am aware of the BR "Synchronize fields to sn_hr_core_profile" on table "sys_use...
Hi there, I have a requirement based on the variable selected in the record producer. We need to populate the pop up message which should have 4 buttons upon selection we have to redirect to a specific form in the portal.What is the best way and how ...
Hello Geeks,We have a use case where an HR agent accidentally moved an Onboarding LCE case to Closed Incomplete, which resulted in the new hire being unable to complete the tasks assigned to them. We also have a valid scenario where agents should be ...
