Can I hide the submit button on a catalog item/record producer?

[jrusso]

I would like to hide the Submit button on a catalog item when a variable has a certain response.

I have a Yes/No variable that if answered Yes, will display additional variables and allow the user to submit their HR Case.  However, if they answer No, I am displaying a message with a link to take the user elsewhere.  When this occurs, I would also like to hide the Submit button so that they can not submit a case.  Is it possible to do this?  

[Kieran Anson · Accepted solution]

Hi Jrusso,

you can't hide the button without a UI Macro that manipulates DOM elements. I wouldn't recommend this as it will likely break on upgrade like you've already seen. Better user experience is to still see the 'submit' button but reject the submission with an info/error message.

We tried the DOM manipulation via a UI macro in my business and it led to users raising incidents saying the button disappeared! Always have to think of the lowest common denominator  

[jrusso]

OK. Thanks for the advice. That makes sense. Appreciate the guidance.