In the Employee Service Center Portal, when a non HR employee (no roles), goes into the portal and goes to catalog and creates an HR Case from the catalog, the case does not appear in hrm_ticket_page and does not appear in Request page. I created a Simple List showing all the cases for Created By = Dynamic(me), and the case does not show up. Myself as a HR Employee, the process works fine. I can see the case I create and I see the case in the Simple List. I have abandon the Request page and create a List page with Open cases and Closed cases via Simple List. Is there a role that the non HR employee needs or what am I missing. Thanks for any help.
George
