Documents templates can be translated as per below https://docs.servicenow.com/bundle/rome-employee-service-management/page/product/human-resources/task/doc-lzt-fm.html I create multiple document templates and tried creating translations for them. Ho...
We already achieved restriction of attachments when gets attached via compose email for COE's sn_hr_core_case via email Client configuration when user attach an attachment via compose email. We added filter condition as Email.target table is not sn_h...
Hi,Is it possible to limit the submission of an intake form after it's been the first 10 days or 15 days of the month? If yes how it can be done?Thanks in advance!!
Hello,I would like to know if it is possible to create playbooks for standard HR service requests.The employee must enter their HR case in a playbook on the portal.And the agent must continue in the workspace, still in the playbook.I thought about Li...
I have a use case for HTML Template where a customer would like to hide the generate button until the Document Tasks are completed and shows up only after the Document has been signed. Does anyone have any ideas?
Hi All, I had a record producer named (EX) - Leave Management & Test user (knows both English & French)Scenario 1 - Step 1 - User (English language) login into portal and opens the record producer Leave Management.Step 2 - Form has two fields ...
Hi Community,Wondering if anyone has looked into the Gen AI capabilities specifically around HR and what resources you've found and can share, please.Whilst I've managed to review quite a lot of info including leveraging the learning Portal as a good...
All I want to do is open a new tab for a new Case record. When I click the button nothing happens and nothing shows up in the error log:
When creating a new HR case on an interaction, I'm trying to get the work notes from the interaction to copy over to the new HR Case that's associated. I'm trying to create a business rule but not having luck. Can anyone help?
Hi All, I am looking for other companies who have experience working with HRSD lifecycles and would be willing to share experiences. We have recently launched a global HRSD implementation and particularly for onboarding, crossboarding and offboarding...
I have a string field called Sub Group in the HR Profile table, and a choice field named Sub Group in the LE Case table. In the Choice List Specification, I set the choice table to HR Profile and the choice field to Sub Group. I then created a flow w...
I am working on a Record Producer in the Human Resources: Core scope. The flow that I am creating creates a parent HR Case. After approvals, the HR Case creates a HR Task that NEEDS to be a RITM/SCTASK in the global scope for a particular assignment ...
Hello team,We have encountered an issue where we have a report which is having a database view table where users are unable to see report columns such as "Actual Value," "Country," etc.However, they can view those values in normal tables but not in t...
Hello All, I want to trigger the current activity set based on audience criteria if the previous activity set was not triggered due to its task conditions.I have set the trigger type to ‘Advanced’ with conditions based on the previous activity set an...
I have created a HR Task Template of type "Collect Employee Input"And I have selected the employee formI have created a simple Employee form, with just one question and also no mappings However when the HR Task is triggered with this template, the us...
