Disable/Remove lists in HR Agent workspace

Balakrishna_ABK · 3 weeks ago

How to remove/disable not required lists from HR Agent workspace?

Currently I want to show only Knowledge list in HR Agent workspace.

Ankur Bawiskar · 3 weeks ago

Go to sys_ux_list and search those lists and mark Active=False in correct scope

https://instanceName.service-now.com/sys_ux_list_list.do?sysparm_query=configuration%3D72ab91d00f1620102208555db4767e20&sysparm_view=

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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Nilesh Pol · 3 weeks ago

@Balakrishna_ABK You navigate UI builder, open HR Agent Workspace, on side left navigation expand Knowledge section where you can Hide/inactive/delete unwanted items, make sure you are publishing your workspace after update.

Balakrishna_ABK · 3 weeks ago

Hi @Nilesh Pol ,

Thanks for your quick reply, how to duplicate the same existing HR Agent Workspace and edit ?

Nilesh Pol · 3 weeks ago

@Balakrishna_ABK Navigate to the ServiceNow Studio by typing "Studio" in the application navigator and selecting it. select Create a New Application Click on the "Create Application" button. Choose "Start from an existing application" and select the HR Agent Workspace as your base application.

If my response helped, please mark it as correct and close the thread his helps future readers find the solution faster!

Nilesh Pol · 3 weeks ago

@Balakrishna_ABK please mark replies as correct and close the thread, if your both issues are sort.