Get choice Sys ID

[rafas_2703]

Hi everyone,

I want to get the sys_id of a choice in a select box type variable and compare it to the value set on a property, and if it's equal it makes some fields mandatory and visible.

I have a catalog client script and a script include but it's not working.

I will put the property name and the scripts below:

Property name : Payroll_Internal

Catalog Client Script and Script Include function are below:

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    var openedFor = g_form.getValue('opened_for');
    var subjectPerson = g_form.getValue('subject_person');
    var selectBoxValue = g_form.getValue('please_choose_the_desired_subcategory');

    var user = g_user.userID;

    var ga = new GlideAjax('AskHR_UtilitiesAJAX');
    ga.addParam('sysparm_name', "getProperties");
    ga.getXML(getPropertiesSysID);


    function getPropertiesSysID(response) {
        var propertiesID = response.responseXML.documentElement.getAttribute('answer')
        var jsonstring = JSON.parse(propertiesID);

        if (selectBoxValue === jsonstring.payrollInternal) {
            g_form.setValue('subject_person', user);
            g_form.setValue('opened_for', user);
            g_form.setReadOnly('opened_for', true);
            g_form.setReadOnly('subject_person', true);
            g_form.setVisible('subject_person', false);
        } else {
            g_form.setReadOnly('subject_person', false);
            g_form.setReadOnly('opened_for', false);
            g_form.setMandatory('subject_person', true);
            g_form.setVisible('subject_person', true);

        }
    }
}

getProperties: function() {
        var obj = {};
        obj.payrollInternal = gs.getProperty('Payroll_Internal');
     
        return JSON.stringify(obj);
    },

If you have any idea please let me know!

Thanks!

[Omkar Kumbhar · Accepted solution]

Hello @rafas_2703 ,

To get the sys_id of the choice you need to glide Query the sys_choice table then only you can get sys_id.

In the same script include you can gliderecord to sys_choice table and return the sys_id to client script and do the check.

Thank you,

Omkar

[Dipu Joy]

Do not work your logic around sys_id of a sys_choice field as sys_choice entries work with "value". Any modification to the sys_choice list will purge the existing records and new records will created resulting in a new sys_id. So your logic with hardcoded sys_id of sys_choice list may fail.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0656146