I have some questions regarding query business rules in ServiceNow, and I'm hoping to gain some clarity on how they operate.I currently have two query business rules configured, one is out-of-the-box (OOTB), and the other is a custom rule. Both of th...
Hello Experts, When creating an HR Template for the Lifecycle Event Activity, you have the option to assign a checklist to it and add checklist items to that template. However, problems arise when you need to move the developed Lifecycle Event to ano...
Hi team wanted to know if an organisation wanted to look at going down the path of replacing Successfactors and Servicenow HRSD combo. Would Workday be able to easily replicate what servicenow hrsd module does for example almost 100 forms , different...
We have a requirement to let the User fill a fillable PDF on the Service Portal and insert the data they've entered back into a ServiceNow Table. Is this possible? How do we extract the user inputted data into SN? Thanks
Hi All, It is possible to create a PDF file using ui action in the incident form. Once the user save or submit the form all the fields should come the PDF file .Can anyone provide me the script
I Want to set the character limit to 250 chars on multi-text variables but when I'm using max_length=250 in variable attribute it is not working
Hello everyone!I am currently seeking for best practices around the visibility of HR Cases on the backend.There is already an OOTB business rule "Restrict query" that comes together with "Human Resources: scoped app core" plugin and from my understan...
Hi all,I need to create a report i.e., when a user submit the record producer i.e., inquiry. This will create a case in hr table. I need to create a report where the it has to consist the the data of inquiry and also what all the data the user submit...
After the form is filled and save if we click on the 'Request Approval' button on the form it will ask to do the 'Risk Assessment' in the related list. If Risk assessment is done only then it will change state to assess after clicking the Request app...
Hi all, In my current implementation we would like the HR team to have a task to upload an unsigned contract in the lifecycle event in ServiceNow.After the contract is uploaded, we would like the employee / new hire to sign the document using DocuSig...
I have these requested for and Associate ID fields referring to the sys_user table in the catalog item form.I want these fields to be filled automatically bases on the logged in user using ref_ac_columns.Can someone tell me how to achieve it?
Hi all , Group manager is not able to add /remove group members in the group and also he is able to see edit button. while clicking the edit button able to see slash bucket but after save user are not removing or adding the group.Can anyone help me i...
Hi All,This is a tiff file .tiff has a prohibited file extension in ServiceNow while attached the .tiff file in HR case, however we have added file extension in system property, receiving error.
We have HRSD and we are looking to create a roadmap of how/when we roll out each HR "product" internally. We want to cross-reference our internal list against what is offered by HRSD COEs out of box, but I can't tell the best way to do that.Is there ...
Hi everyone! I have a variable on my variable set that I want to use to populate the value on the backend when creating an HR Case.Since map to field doesn't work on variable sets, what is the best way to achieve this? Kind regards,Sérgio