Group manager need to edit/remove group members
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06-29-2023 01:36 AM
Hi All,
We need to have group managers able to edit the group members . In the oob acl users having user_admin role can edit the group members. But users with user_admin role and group managers are unable to edit the group members. Kindly help me on this.
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06-29-2023 01:48 AM
check this link
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-02-2023 05:21 AM
Hi Ankur,
Thanks for the link , I tried it is not working . Please help me on this
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07-02-2023 09:06 PM
what did you try and what's not working?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-02-2023 05:44 AM
Hi @kali ,
Hope you are doing great.
to enable group managers to edit group members in ServiceNow, we need to modify the Access Control List (ACL) for the respective table. In this case, we want to customize the ACL for the table that manages group membership.
To achieve this, follow these steps:
- Navigate to "System Definition" > "Tables" and search for the table that stores the group membership information (e.g., "sys_user_grmember").
- Open the ACL editor for that table by clicking on "Security Rules" > "ACLs".
- Look for the existing ACL entry that grants edit permissions to users with the "user_admin" role.
- Edit that ACL entry, and add the "group_manager" role in addition to the existing "user_admin" role.
- Save the changes.
Regards,
Riya Verma