getting an error in the field value validation ATF
Step execution failed with error: g_form.serializeToString is not a function in the step field value validation
Forum Posts
How to Restrict HR Service Based on User Group?
Hello Community,I need some assistance with configuring an advanced reference qualifier for an HR service field in ServiceNow. Here’s the scenario:I have an HR service field that should only display a specific HR service ("Service") for users who bel...
Resolved! How to find out if a user is a member of a group or not in a scoped application
Hi all,I have two fields in the form, Iniator group(Reference to sys_user_group) and Assigned to(reference to sys_user)Field in a Scoped Application. Iniator group is the group that Requestor is a member of. The Requirement is that all the group memb...
Resolved! Need help with Lab 03.01-Create Voluntary Separation Lifecycle Event from HRSD Implementation Course
Hi All,Has anyone completed the Lab 03.01 - Create Voluntary Separation Lifecycle Event, please so can you share how can I commit update sets for Voluntary Separation with 'State' as- Previewed (In Batch) as I cant find 'Committed State' with Parent-...
Business Elapsed Percentage not visible on the list view for all HR Cases
Hello Everyone,"Business Elapsed Percentage" column values are visible for some HR cases whereas are not visible for others where all the HR cases are having Task SLA's assigned to them. What could be the reason for this behavior, can anyone please h...
Not able to change state on vtb by state when dragging between lane
I create a vtb by state on the hr case but when trying to change state for example from draft to ready on vtb by dragging between lanes I am getting you do not have permission to do so . This is done even with case assigned to me. I hat could be the ...
Attachment side panel to show hr case related attachments on it's hr tasks
Hello Experts, i've added a new relationship record to show attachments from hr case in a new related list on their hr tasks.using this doc i found here: https://www.servicenow.com/community/developer-blog/tnt-quot-related-attachments-quot-related-li...
Role definition - Employee Relations
Hello, For Employee Relations case management, I would like to know the definition of these roles, and what they can do. ER Admin, ER Confidential, ER Configuration. Also is there a guide where can we find the definition of fields like - Opened for...
COE policy not working
I am trying to restrict a specific service in Workforce Admin case to a group of users. I have read and write set up. When I impersonate a user in the allowed group they cannot see the cases. Any idea how to fix?Also I have a blanket policy to allow ...
Resolved! How to Remove attachment tab in My request page in portal page (LE case)
Unable to remove the attachment tab in My request page in portal page (LE case).
Calculated hours based on time field in catalog item to auto populate duration hours on catalog form
Hi, I am having one field known as 'time' on my catalog item and once it is filled with a number then the field 'duration' on the same form should get autopopulated as time*8hrs(calculated). Please let me know how I can achieve this using a catalog ...
percentage of the advance does not allow us to include %. It allows us to include numbers up to 50
- In the form, if the user selects salary advance, the field percentage of the advance does not allow us to include %. It allows us to include numbers up to 50, which is correct, but it should also allow to include the % character. I tried to make t...
About “Audience” field in the Life Cycle Event activity set.
Regarding the “Audience” of the activity set in the life cycle event, I assume that the activity set is triggered when the condition is met.When is this “Audience” evaluated?If it is evaluated periodically, I would like to know where that process is ...
autopopulate variables
Hi experts,I have a form and I need to auto populate fields based on requested for.I used auto populate feature on the variable and It served purpose for some fields auto population but below fields unable to use that feature. Requested for- Refers ...
How to make bold letter in the alert message in the client script
alert('We’ve moved. The page you are trying to access is no longer in use.')I want the bold the words (We’ve moved! ) using xlient script with the help of Alert message . Can you help me Thanks,Chandan
