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change state of HR Case

When a record producer is submitted with an attachment, we need to change the state of the HR Case to Ready and also send a notification.Can anyone tell me how we can achieve this Thanks in advance!

gs.getMessage call in BR not working

Hi , I am trying to apply translation on the task description. For this,  I have tried using gs.getMessage('string') call in the business rule which is displaying only English translation and not the other language translation.Have updated the transl...

Resolved! Document Template translate choice values based Subject Person language

Hi all,  We've created document block content that is dynamically displayed based on the Subject person's language. Unfortunately, when the document is previewed or generated, the HTML variable choice values are translated based on the current HR age...

Screenshot 2024-03-20 092304.png
Community Alums by Community Alums  
  • 656 Views
  • 1 replies
  • 1 helpfuls

Send Reminder Mail

Hello All, I want to send a reminder mail to 'assigned to' person after 5 days of record creation(If state is not completed of record).How can i achieve this?Please help on this. Thanks,Charan sai.

Get Information from widget variable

Hi everyone! So, I have a problem in hands that I think the solutions is fairly easy but I can't find it..So, I have a variable on my widget that I want to input information, in this case, it's fetching the sys_users table to work as a watchlist. I w...

About HRSD Portal configuration

I am trying to create some mega menu in the esc portal in the taxonomy topic but after creating the topics and sub-topics when I checked the ESC portal the mega menu is not showing.

Toggle chat from menu item in portal

Hi i have a requirement, in which when we click a menu item in header then it should open the virtual chat window directlyso i tried below community post to achieve thisToggling Virtual Agent chat client (using Agent Ch... - ServiceNow Community But ...

sri vijaya by Tera Expert
  • 757 Views
  • 5 replies
  • 0 helpfuls

Rest Message Error in HTTP Post Method

Dear Friends, We are trying to test the connection from ServiceNow DEV instance to End Point below.End Point: https://xx-xxxx-api/api/qs/oa2/v1/login/ I am able to connect from Postman to End Point successfully with Status 200 OK.Getting the Access T...

Ravi Kand by Tera Contributor
  • 1254 Views
  • 12 replies
  • 0 helpfuls