Hide the agent name from the activities stream on the esc portal
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11-08-2022 09:30 PM
I want to hide the agent name from the activities stream on esc portal.
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Employee Service Center
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11-08-2022 10:25 PM
@Community Alums can you share the screenshot and page name?
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11-08-2022 11:40 PM
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11-09-2022 12:07 AM
@Community Alums there is no way to just hide the agent name without code change (which is not recommended as it will not update the widget in further releases and will have chance of breaking in future), the element can be hidden using CSS but that will remove the end users name as well and also he time information to the right
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11-08-2022 10:32 PM
Hi @Community Alums ,
You can use this solution : https://www.servicenow.com/community/csm-forum/hide-the-agent-name-from-the-activity-stream-on-the-portal/m-p/436351
