How are users transformed into alumni users in HRSD

[Akhila Kommera]

Hello All,

Looking for a solution on how users are transformed into Alumni users, how does it happen? and if they want to register, so that they can set their own password and login into asc portal, Is there any way?

[Community Alums]

Hi @Akhila Kommera ,

The Alumni Service Center (ASC) provides a way to stay connected with former employees and non-employees like volunteers and contractors.

The ASC acts as a portal to provide unique content, services, and community.

Maintaining relationships with former employees and other external audiences helps morale, productivity, and drive down training and hiring costs.

You will need to activate the: Alumni Service Center (sn_asc) Plugin.

Follow this Doc for step-by-step implementation :https://docs.servicenow.com/bundle/sandiego-employee-service-management/page/product/human-resources...

Employee to alumni transition

A personal email is required to transition from an employee to an alumnus.

You can perform this transition for individuals or in bulk.

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Community Alums]

Hi @Akhila Kommera ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[Akhila Kommera]

Automatically when Offboarding process is done for an employee, from next day he should become an Alumni, Is there any such thing which happens in Snow OOB or if not there, how can we do it?

[Community Alums]

Yes!! it could be done OOTB using Alumni Service Center (ASC).