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Resolved! How to hide Activity tab in HR tasks in Service portal

Hello,I try to hide the activity tab for HR Task for the OnboardingI tried from "Standard Ticket configuration" for the 3 tables below, with "answer = false, or other conditions" for activity, in the visible script but nothing works.- sn_hr_core_task...

rvgr by Tera Contributor
  • 1389 Views
  • 3 replies
  • 2 helpfuls

Create a HR task

Hey all I have a requirement where I need to trigger HR task to all the user which are selected in a list collector field in another HR task. This HR task need to be triggered on a specific day which we will be on 7th day after the last task where us...

Show/hide items from Checklist

Hi,I have a requirement to create a button to show/hide checklist item on HR Agent Workspace, specially for certain checklists with dozens of items, the items that are checked should be hidden from the list. Does anyone know how this can be achieved?...

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Attachment has to be mandatory on portal

Hi,I was having a record producer where it consist of variable i.e., true or false when a user select true attachment has to be mandatory and when user select false attachment is not a mandatory and the attachment is disabled in portal using portal s...

Community Alums by Community Alums  
  • 327 Views
  • 2 replies
  • 0 helpfuls

Agent Chat Response Timer

Hello, We have recently implemented Agent Chat, and wanted to know if ServiceNow has an Agent response timer. When Agents are working multiple chats and cases, the Agents want some indication (timer) that shows that it was 5 minutes since the last ti...

Form submission from catalog

Hi Team,Can anyone please help me on the below query. I wanted to create one task name is  Confirm if a Cell/Mobile Phone is required.for this i have created one catalog item, template, and we have created the flow to create the task task is creating...

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nikhitha24 by Tera Guru
  • 253 Views
  • 6 replies
  • 0 helpfuls

User criteria on menu items

I need to use 5 user criteria conditions For one user criteria condition these condition below is workingSNCUserCriteriaLoader.getAllUserCriteria().toString(includes("sys_id")Can anyone help me how to work on multiple conditions

Community Alums by Community Alums  
  • 348 Views
  • 1 replies
  • 1 helpfuls