how can we add a person as a watchlist whenever he/she as tagged in comments in the workspace

[poornima batchu]

Hi everyone,

 whenever a person is tagged in the comments in workspace is it possible to add them as a watchlist automatically...?

In the attached screenshot @poornima batchu has been tagged in the comments. My requirement is when a person is tagged he/she automatically added as a watchlist. please provide a solution to achieve this.

thank you.

[chrisperry · Accepted solution]

Hi there,

You can achieve your requirements with an after Insert business rule running on the live_notification table as below:

Script:

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here
    var grTable = new GlideRecord(current.getValue('table'));
    if (grTable.get(current.getValue('document'))) {
        var recWatchList = grTable.getValue('watch_list');
        if (current.getValue('field_name') == 'comments') {
            if (recWatchList) {
                if (recWatchList.indexOf(current.getValue('user')) == -1) {
                    var watchListArr = recWatchList.split(',');
                    watchListArr.push(current.getValue('user'));
                    grTable.setValue('watch_list', watchListArr.join());
                    grTable.update();
                }
            } else {
                grTable.setValue('watch_list', current.getValue('user'));
                grTable.update();
            }
        }
    }

})(current, previous);

Result:

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry