How do I change the default font for emails composed from an HR Case?

[jrusso]

I've had request to change the default font type and font size for emails when we use Compose Email from within an HR Case.  The current setting is an 8pt size.  We can change this per email, but we would like to change the default so we aren't having to change it on each email.  I can't seem to find this in this level of detail in the documentation.

Thanks

[sachin_namjoshi]

Create a client template for the table (and set additional conditions if needed).
In the client template, open the script part and add:

<style type="text/css"><!--
p {
 font-size: 24px;
 }
--></style>
<p></p>

As ServiceNow always adds <p> around all text, this will set standard type for that text unless told otherwise.

Regards,

Sachin

[jrusso]

Thank you.  I will give it a try.