How summary field is getting populated in kb_knowledge table?

[Vasu ch]

Hi,

While creating KB article I've seen there is a field "summary" in kb_knowledge table. This field is read-only referring kb_knowledge_summary table and getting populated automatically on creating a new KB article. I wonder how this field getting auto populated. I saw BRs and client scripts but nothing found regarding that field. Can anyone tell me how this field getting data?

[Anil Lande]

Hi,

Please open the dictionary of that field and see if it is having any default value or calculated value. (Open dictionary in advanced view.)

Thanks,
Anil Lande

[Vasu ch]

I did. No default value and no calculated value for that field.

[Anil Lande · Accepted solution]

Please check these Business rules:

These business rules execute when KB Article is inserted/updated and it call some functions (incrementMajorVersion or incrementMinorVersion) of script include KBVersioning.

KBVersioning script include extends OOB Read-only script include KBVersioningSNC.

You can find the definition of these functions in KBVersioningSNC. There they update summary.

Thanks,

Anil Lande

[Vasu ch]

Got it. Thank you Anil.