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05-05-2025 12:51 AM
Need to show them for all the multi failure exportsets records to get trigger a single notification on daily basis along with link(reDirect to 'list of failure records') in a body of the template notification.
Solved! Go to Solution.
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05-05-2025 01:10 AM
you can use this table which holds export set history -> sys_export_set_run
You can use flow which runs daily, check records created on today in that table with state as Error
Then use flow variable to store the link and use that in "Send Email" flow action
Refer my blog on how to add link to records and enhance for your case
ServiceNow Flow Designer: Adding Record Link in "Send Email" flow action
Something like this in flow
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-05-2025 07:27 AM
No need of Lookup records.
Just give the below URL as hyperlink in your email body. (Update the instance name with yours)
Regards,
Sumanth

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05-05-2025 12:58 AM
- Go to the table list of your failed records and apply filter as created on today.
- Copy the URL.
- Create a new Flow in Flow Designer
- Set the trigger as schedule and make it trigger every end of the day
- Send an email notification in Flow Actions and include the link you copied in step 2.
Regards,
Sumanth
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05-05-2025 01:04 AM
Thanks for the response!,..
I am looking for "list of failure records" dynamic link that should be mentioned in body template(what it will contain) session on notification along with reason of failures as well.
Thanks,
BhanuPrakash.
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05-05-2025 01:08 AM
which table are you referring to when you say 'failure records'?
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05-05-2025 01:10 AM
you can use this table which holds export set history -> sys_export_set_run
You can use flow which runs daily, check records created on today in that table with state as Error
Then use flow variable to store the link and use that in "Send Email" flow action
Refer my blog on how to add link to records and enhance for your case
ServiceNow Flow Designer: Adding Record Link in "Send Email" flow action
Something like this in flow
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader