How to acheive all the multi failure exportsets records to get single notification in a day?

[MUDIGOLAM BHANU]

Need to show them for all the multi failure exportsets records to get trigger a single notification on daily basis along with link(reDirect to 'list of failure records') in a body of the template notification.

[Ankur Bawiskar · Accepted solution]

@MUDIGOLAM BHANU 

you can use this table which holds export set history -> sys_export_set_run

You can use flow which runs daily, check records created on today in that table with state as Error

Then use flow variable to store the link and use that in "Send Email" flow action

Refer my blog on how to add link to records and enhance for your case

ServiceNow Flow Designer: Adding Record Link in "Send Email" flow action 

Something like this in flow

If my response helped please mark it correct and close the thread so that it benefits future readers.

[MUDIGOLAM BHANU]

@Ankur Bawiskar 

Thanks for the response!,..

Above solution which you are proposed that is induvial record. I need one notification in a day for multiple records failed list link on body of email notification. and also how to mentioned group on "To" address in ;Send email' action in a flow?

Thanks,

BhanuPrakash.

[Ankur Bawiskar]

@MUDIGOLAM BHANU 

that's what it does

run flow daily and you can check if any failed records are there or not and then only 1 email will be sent and it will contain link of those failed records

If my response helped please mark it correct and close the thread so that it benefits future readers.

[MUDIGOLAM BHANU]

@Ankur Bawiskar 

ok, How to select group instead of email id mentioned on 'To' address in send email?.

[Ankur Bawiskar]

@MUDIGOLAM BHANU 

simply give group email there

OR

You can use Lookup Record on sys_user_group and then output of that you can pass in the TO field

If my response helped please mark it correct and close the thread so that it benefits future readers.

[MUDIGOLAM BHANU]

@Ankur Bawiskar 

On Lookup Record, multiple records having issue it will return only 1st record from list of failure records. i need all the list of records which are failed. below screenshot might be the- issue. could you please provide the solution for multiple record that can be shown up in body template?