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How to add Dashboard on Agent Workspace for HR Case Management.

Yarra Arun Kuma
Tera Contributor

Hi Community,

I’m trying to use the out-of-the-box dashboard available in Agent Workspace for HR Case Management (HR Configurable Agent Workspace). However, I’m not able to see it on the front end.

Has anyone faced this issue before or can guide me on how to enable/view the default dashboard in HR Agent Workspace?

YarraArunKuma_0-1785119368906.pngYarraArunKuma_1-1785119394946.png

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@Yarra Arun Kuma 

what's your actual business requirement?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Tanushree Maiti
Tera Patron

Hi @Yarra Arun Kuma 

 

OOB reports and metrics should appear directly on the landing page . If it is not showing ensuring it has been properly tagged in Dashboard visibility section.

Refer:https://www.servicenow.com/community/hrsd-forum/platform-analytics-dashboard-doesnt-show-up-on-the-n...

 

 

Also check: 

Agent Workspace for HR Case Management [HR Configurable agent workspace]

Configure a report and drill down on Agent Workspace for HR Case Management (Configurable Workspace)

https://www.youtube.com/watch?v=3yi5f4xDngw

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Explore Agent Workspace for HR Case Management, built on configurable UI Builder. This overview demonstrates the intuitive interface, customizable landing page, navigation options, and integrated tools that help HR agents resolve employee issues efficiently. Chapters: 00:00 Introduction ...