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07-26-2026 07:30 PM
Hi Community,
I’m trying to use the out-of-the-box dashboard available in Agent Workspace for HR Case Management (HR Configurable Agent Workspace). However, I’m not able to see it on the front end.
Has anyone faced this issue before or can guide me on how to enable/view the default dashboard in HR Agent Workspace?
Solved! Go to Solution.
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07-27-2026 05:13 AM
OOB reports and metrics should appear directly on the landing page . If it is not showing ensuring it has been properly tagged in Dashboard visibility section.
Also check:
Agent Workspace for HR Case Management [HR Configurable agent workspace]
Configure a report and drill down on Agent Workspace for HR Case Management (Configurable Workspace)
https://www.youtube.com/watch?v=3yi5f4xDngw
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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07-27-2026 02:51 AM
what's your actual business requirement?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-27-2026 04:42 AM
Need to access Dashboard on HR agent workspace
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07-27-2026 05:13 AM
OOB reports and metrics should appear directly on the landing page . If it is not showing ensuring it has been properly tagged in Dashboard visibility section.
Also check:
Agent Workspace for HR Case Management [HR Configurable agent workspace]
Configure a report and drill down on Agent Workspace for HR Case Management (Configurable Workspace)
https://www.youtube.com/watch?v=3yi5f4xDngw
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
