How to cancel Email Notification Content once it has been scheduled.

[Marty Bright]

We use Content Publishing > Notification Content to send mass emails to our organization. There are times when the notification needs to be cancelled and the emails prevented from being sent. I could not find any documentation showing how to cancel the notification. The only way I have found to stop the notification is to go to Process Automation > Event queue, find the corresponding event and delete it. This seems like overkill to stop a scheduled notification. Plus it requires admin intervention and the preference would be to allow the content creator to stop the event.

Is there another way to stop a scheduled Notification Content event?
Is there a way to allow the (non admin) content creator to stop the scheduled content?

Thanks,
Marty

[Community Alums · Accepted solution]

Hi @Marty Bright ,

This thread is for you :https://community.servicenow.com/community?id=community_question&sys_id=027f85e8db3513802d1efb651f96...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Marty Bright]

Thanks Sandeep. That should work. I will give it a try.