How to conditionally route activities within an HR service
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04-03-2018 06:39 AM
I'm trying to create an activity in a lifecycle event that will let HR Approve a document or make edits to the document and upload a new version of the document. Then the employee will be able to sign the document/or at least be able to upload a signed version.
I'm having trouble being able to conditionally route activities within an HR service. Any help would be appreciated.

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04-03-2018 06:49 AM
You can do this by using an HR Service and each of the items you mentioned will be a service activity (in sequence). I am under the assumption this is what you are referring to as the "routing". I equate this to the sequencing I referred to.
Are you on Kingston or Jakarta?
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04-03-2018 07:00 AM
Thanks for your quick reply!
I am working in Kingston.
So in the instance where HR approvals the document, the activity to upload a updated version would be skipped, how would I go about skipping an activity based on another activity?

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04-03-2018 07:10 AM
In order to present the same document to 2 different individuals in an HR Service you have to sequence Service Activities. You cannot place qualifiers on Service Activities within the HR Service unless you have a different (child) HR Service that has HR Criteria. Even then, I do not think that will meet your requirement.
What is the Criteria where the activity would be skipped? I am trying to understand so I can determine if this can be done using the OOtB configurations.
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04-03-2018 07:24 AM
So it would be an HR service activity that routes to HR that would
A. approve an offer letter
To then be sent to an employee, based on an HR Case template, with pdf template
That is then signed by the employee.
or
B. HR will upload a new document if the offer letter needs amendments/tailoring etc.
Then be sent to the employee to sign.(employee will upload a signed version in then case because the new doc will not having mappings)
All of these activities could instead be child HR services instead, but I don't know how to trigger different actives (or HR services) based on previous activities.
Thanks, again.