I have created a formatter for the HR Case and HR Task form using the OOB UI Macros as mentioned in the docs - https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-management/task/configure-default-variable...
I would like to track individual usage (i.e. views) for specific UX Lists in Agent Workspace for HR Case Management. I have done some JavaScript in the EC Pro to fire custom UA Events on button click: var payload = {}; payload.name = 'E...
Hi,I was trying to create a new HR group and getting error as" Invalid Insert".Can anyone help on this? Thank you.
Hi Team, I am trying to translate Yes/No values to Spanish for a choice field in ServiceNow. Field details: * Table: question* Element: type* Field Type: String I created translation records in sys_translated/sys_choice, but the translated values are...
HiRight now, in our portal all the Knowledge articles are displaying , but we need to restrict that to only published articles should be displayed and retired/oudated articles should not displayedwhat is the configuration we need to do for this? Plea...
Hi Team , Under HR Agent workspace we have Employee documents but When i select data is not display it is showing no data found. Please help on it
Hi Team, We are investigating an HRSD routing issue and would appreciate guidance from anyone who has encountered a similar situation. Issue Summary:Around 2,500 users are missing the Department value on their user records.As a result, the HR Profile...
Hi Community, I'm automating HR group membership:User requests group access via catalog item.Group manager approves (configured with Service Activity and working fine).Flow adds user to group (not working).The flow fails when creating a record in sy...
Hi i have a requirement to create a consolidated report/dashboard to provide better visibility into work allocation and processing efficiency within HR Operations. ObjectiveThe report should help distinguish and analyze the following:1.AWA Auto-Assi...
Hi Team, Need to add few UI actions under HR Agent workspace level ex beside "Create IT Incident" please help on it.
@enable HRSD plugin PDI Zurich @instance ID: dev306361 and request com.sn_hr_core activation
"Questionnaire Information" and "Service Provider Information" are two sections. I want to hide them if there are no visible fields under them. Is it possible to hide them dynamically?
Hi community,I'm implementing the Alumni Service Center (sn_asc) on Zurich and have hit a product-level conflict I can't find a documented solution for. Hoping someone with alumni portal implementation experience can share how they solved this. THE I...
In Data Visualization API for multiple data vi, Can we add another set of condition along with existing? Like another set for urgency value like priority one? This is in HR workspace Ui builder component.
Hi Team,I need to change the default filter conditions when i click All HR cases, SLA at risk in Landing page. I am aware that we can change that via UI builder but wanted to know if we have any configurations to change it without touching UI builder...
