How to display the Client Role to the HR Profile

[Bryce DeWeese]

Hi! 

I am looking to add the Client Role to the HR Profile and display it on a list layout and the HR Profile itself.

For example:

Employee : Jane Doe

Client Role: Employee

Employee: John Doe 

Client Role: Alumni

Employee: Jim Doe

Client Role: New Hire

[Abbas_5]

Hello @Bryce DeWeese,

To display the Client Role on the HR Profile and its list layout in ServiceNow, you need to add a new field to the HR Profile table and then add that field to both the list view and the form view. This requires a few steps: creating a custom field, updating the list view, and updating the form view. 

1. Create a Custom Field:

• Navigate to System Definition > Fields and create a new field. 
• Set the Field Type to "Text" or "Reference" depending on how you want to store the role. 
• Give the field a descriptive Name (e.g., client_role) and Label (e.g., "Client Role"). 
• Set the Table to sn_hr_core_profile (HR Profile). 
• Save the new field. 

2. Update the List View:

• Navigate to HR Administration > Manage Roles > Client Role Assignment Rules. 
• Identify the HR Profile table (sn_hr_core_profile). 
• Navigate to System Definition > List > List Layout and select the HR Profile list view. 
• Add the new client_role field to the list view. 
• You can also configure the list view to show the role on the first few columns for better readability. 

3. Update the Form View:

• Navigate to HR Administration > Manage Roles > Client Role Assignment Rules. 
• Identify the HR Profile table (sn_hr_core_profile). 
• Navigate to System Definition > Forms > Form and select the HR Profile form view. 
• Add the new client_role field to the form view. 
• You can customize the position and display settings of the field on the form. 

4. Client Role Assignment:

• The Client Role assignment rules determine how the client_role the field is populated on the HR Profile.
• Navigate to HR Administration > Manage Roles > Client Role Assignment Rules.
• Create or edit client role assignment rules that define conditions for assigning different roles to employees.
• You can define conditions based on employment type, position, or other relevant attributes. 

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Thanks & Regards,

Abbas Shaik